ordered sale items from littlewoods weeks ago .... they never arrived .. surprise surprise.
recieved a letter saying order cancelled out of stock
so i finally after a week of trying got through to them and they have just told me the order was cancelled as they want a copy of my driving licence,passport and a paid bill as there was a dept left behind by someone else at my address.
i then asked where my refund was back onto my card , and they said they cant do that untill they have recieved the above information.
i dont even want a credit account , i paid by card!!
can they get away with this? the items were paid by debit card!!
does anyone know if my bank will do anything?