Littlewoods charged me full price even though i used £10 off voucher? - HotUKDeals
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Littlewoods charged me full price even though i used £10 off voucher?

£0.00 @ Littlewoods
I used a voucher from the Voucher section in HUKD the other day as did many others. It was £10 off any order @ Littlewoods. The item was £12 less VAT making it £11.74. Upon using the £10 off vou… Read More
stevey_p7 Avatar
8y, 2m agoPosted 8 years, 2 months ago
I used a voucher from the Voucher section in HUKD the other day as did many others.

It was £10 off any order @ Littlewoods. The item was £12 less VAT making it £11.74.

Upon using the £10 off voucher this made the item £1.74 delivered and went through fine.

However just checked me account statement and i have been charged the full £11.74, is this normal and a £10 refund will be made later on?

Hope i dont have to pay the full price anyway.

Thanks to any replies.
Other Links From Littlewoods:
stevey_p7 Avatar
8y, 2m agoPosted 8 years, 2 months ago
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#1
This is why people usually vote those Littlewoods etc deals as cold as they have a tendancy to not honour them. Basically (which I guess is fair enough) they say that if you weren't sent the discount code direct then you are not entitled to the discount and they are therefore within their rights to take it back again, sometimes they work, sometimes they don't.
#2
yes they refund you a little later- follow it up if not present within a week of getting the item. :)
#3
yes the refunds can take up to a couple of weeks to appear on your account mate
#4
Littlewoods do this all the time to people, thats why I avoid using them and any 'vouchers' here. I think vouchers can be account specific and if they see it getting used a lot they have the right to not apply the discount to you.

I think you will be charged full amount I am afraid
#5
Littlewoods are bad for doing this ... have heard it so many times before!
Get on the phone, I dont think they can just take what they like out of your account just because they have your details!! Good luck
#6
munnski
Littlewoods do this all the time to people, thats why I avoid using them and any 'vouchers' here. I think vouchers can be account specific and if they see it getting used a lot they have the right to not apply the discount to you.

I think you will be charged full amount I am afraid


I sincerely hope you are wrong.

Will wait and see what happens in the next 7 days, if nothing then will phone them up.

My item arrived today but wont open it till i see that £10 credited back into my account.
#7
remember u only have 14 days to send back, just ring them now and tell them the item u ordered isnt the same price you paid, they will prob adjust n refund, if not then just send it back if you not happy with the price
#8
They usually put full amount in the account statement and bill. Have you checked you bank account/credit card statement? In my past experience they take full amount and refund the voucher money straightaway.
1 Like #9
i would email them tell them they sent you the code and why have they taken it off and if they not going to honour it you will send the stuff back, say it in a nice way tho heehee im sure they will credit the money to the account :)
#10
SABJ
i would email them tell them they sent you the code and why have they taken it off and if they not going to honour it you will send the stuff back, say it in a nice way tho heehee im sure they will credit the money to the account :)


Thanks have sent them an email.

Good idea that as i hate waiting over the phone for over 10 minutes to speak to a call centre in India.
#11
This is why I always vote littlewoods deals cold
small print from the site:

Promotional codes are codes that enable customers to obtain benefits such as discounts, free delivery and free gifts. These codes are non-transferable so may only be used by the person to whom they are issued and must only be used in accordance with their terms and conditions of use. If you use a promotional code to claim a promotional benefit, you must first check that it was issued to you and that you are eligible to use it. By using it to claim a promotional benefit you will be confirming that:-

(i) you are entitled to use the code;
(ii) you meet all the conditions that apply to its use;
(iii) you agree to the terms set out below.

If, before accepting your order, we find that you are not entitled to use the code or do not meet all the terms and conditions of its use, we may reject your order or alternatively process it without the promotional benefit being applied. If, after accepting your order, we find that you were not entitled to use the code or did not meet all the terms and conditions of its use, we may reverse the benefit that you obtained. If you transacted on a cash basis e.g. by debit or credit card, we may take a further payment, equivalent to the value of the benefit obtained, from the card used. If you transacted on a credit basis, the value of the benefit obtained may be charged to your credit account.
#12
Could some one please spell this out for me!!! I placed an order with ££10 off voucher @ littlewood direct. Everything seemed okay at the check-out and the discount was applied.and I even received an email with the discount. I checked my account 2day and realised they have withdrawn the full price. Could someone Help??????????
#13
I checked my credit card online statement this morning. Littlewoods has taken full amount and refunded £10 back. I think you guys should check your bank/credit card statement than littlewoods statement.
#14
they sometimes take ages to refund the money! Had this problem before!
#15
Have you still got this code, I've just decided what to order and now i cant find the code on here.
Thanks
#16
Hi
What is the £5 code please. I did search.
Is it £5 off - no minimum spend by any chance?:p
#17
I ma looking for the Littlewoods discount voucher from about 6 weeks ago. It was for a newcastle kids away strip, making it 32p for the strip. Littlewoods are now not honouring the £10 discount. I am fuming as the code went through okay. They are saying that you have to spend £30 or more. Why did it let the code go through then.
#18
kingy16
I ma looking for the Littlewoods discount voucher from about 6 weeks ago. It was for a newcastle kids away strip, making it 32p for the strip. Littlewoods are now not honouring the £10 discount. I am fuming as the code went through okay. They are saying that you have to spend £30 or more. Why did it let the code go through then.


This what you`re looking for? http://www.hotukdeals.com/item/363118/chesea-home-and-away-newcastle-baby/

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