well a while ago 21st dec to be precise there was a pricing error on their website the lg cookie was £0.00 and it went through the checkout at this price too, got confirmation email aswell. later on that day id remembered i had forgot somebodys xmas pressie, so went back online to order them something, and thought id see if the phone was still miss priced and it was. so i ordered another lol, i know i was wrong in doing this but it was there error not mine.
the phones arrived the day after invoice showing £0.00. great stuff!!! then 30 minutes later they call to say there had been an error on the site and that i would be charged £69.99 each , so i said i would return them, and I DID!!!!!.
never thought to check to see if my account had been creditted , until yesterday when i went online to check my balance, as normally i never look i just pay them, and it was alot higher than it should have been .
only thing is now im struggling to find the proof of return, and being xmas i returned loads of items and now im unsure which number is for what as all my courier ever does is stick an individual label per parcel on a card.
also in my transcation history the phones where not invoiced on the 21st dec all it says 22nd dec , price adjustment £69 twice. so im wondering because they were ordered at nil value they obviously were never in my order history until they had realised the day after and put 2 price adjustments on my account, not even on my order history either !!!
any advice is welcomed, i dont need sarcasm i know i was greedy ordering 2 but who woudnt try there luck !!!!! just need to know if theres any point in phoning them to complain, would there be another way for littlewoods to track the parcel without the reference number, i.e could they use my address to locate all the collection numbers used around dec/january 2010 and then locate the parcel.