I have an issue with said retailer and was just wondering whether anyone had any advice/views on it...? My issue is thus:
I ordered an iron and a pair of shoes on the same day (25/07/2007), but separate orders. I used a % off code and a different money off code for each order - the £25 and £23.50 codes. It took them FOUR attempts to deliver the correct shoes to me - how difficult can it be?! I finally received the correct shoes and I thought everything was fine and dandy...
That was until this Saturday just gone when I got a phonecall from some bint at Littlewoods telling me that I could not use the discount code for the shoes and that the amount of £23.50 would be added to my account. When I asked why she said that it was because it could be used on first orders only! Why then, did the site not tell me that I could not use it (the iron was my first order) and more importantly, why has it taken them almost two months to discover this?!
As you might have guessed, I am a bit vexed by all of this and I will never be shopping with them again. In the meantime however, does anyone have any advice as to how I can put pressure on them to get the code reinstated?