I have bought a dress from ebay. It is a Monsoon dress which is £180 in the shop. It was advertised as facory second for the reason that the straps are missing. Other than that, perfect unworn condition. I paid just over £90.
However when it arrived it has other faults. There are places where the thread is starting to come undone, leaving holes in the dress. The seller says they knew nothing of the fault.
I have told the seller that I would still have bid on this knowing of these faults, as I can get them fixed, but I wouldn't have paid so much, so have suggested they give me a partial refund.
My question is: What would be a reasonable amount to ask for to be refunded?
Thanks in advance for any opinions x