Looking for some help to find 2 quotes please !!!RESULT!!! 9.5.09 - HotUKDeals
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Looking for some help to find 2 quotes please !!!RESULT!!! 9.5.09

£0.00 @
When you had out American fridge Freezer delivered the "chuckle brothers" that delivered it left the rather large box from the fridge freezer in the garden on a very windy day and it blew away taking… Read More
frollickingfrill Avatar
8y, 4w agoPosted 8 years, 4 weeks ago
When you had out American fridge Freezer delivered the "chuckle brothers" that delivered it left the rather large box from the fridge freezer in the garden on a very windy day and it blew away taking 3 of my garden lights with it .... Curry's have asked us to provide them with 2 quotes for repair/replacement,

Now I dont know what is happening but I'm having major problems trying to find simular lights on the net or any where in the shops to be able to claim.


the following link is the only ones I can find althou these are for 10 lights not 8 but I'm sure thats ok....

Please note these are low voltage Garden lights and NOT solar powered one..

Any help would be appriciated

Thanks in advance
frollickingfrill Avatar
8y, 4w agoPosted 8 years, 4 weeks ago
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#2
Tell them you've got one quote and you're having real difficulty getting a second quote. At the end of the day, it's only for them to compare and pay out on the lowest price, so you might just be getting a load of hassle for the sake of them saving a few quid.

Worth arguing the case with them, being as it was totally their fault in the first place.
#3
I want to sure that I have all they are asking for and more. I will be sending in photo's of the damaged lights 2 so they can not draw this out any longer than need be, it took them over 3 weeks to send a claims form out !!!
1 Like #4
Set of 6 Wicks.
#5
cuzzy
Set of 6 Wicks.


Cheers... Really need 8 if any one can find any :thumbsup:
#6


I was thinking of getting the ones in the link and then sending them the recepit.. do you think they will accept that as a "quote"
#7
Why do you need 8? You got 8 in total and they going replace them all for you as you said 3 got damaged!

Just tell tell you can either get them individually or get more than they agreed and they should sort it out as they wont give extra!! :thumbsup:
#8
You cant just replace one or infact 3 as these are electric lights and are not solar powered... I have 8 in the garden on one wire so the whole "8" will have to be replaced
#9
frollickingfrill
You can just replace one or infact 3 as these are electric lights and are not solar powered... I have 8 in the garden on one wire so the whole "8" will have to be replaced


Say you need two sets:

http://www.amazon.co.uk/Rolson-Tools-60695-Garden-Stainless/dp/B000WDZJGU/ref=sr_1_39?ie=UTF8&s=garden&qid=1241087722&sr=8-39
#10


You are missing the point :x I need low voltage [SIZE="5"]electric powered [/SIZE] [COLOR="Red"][SIZE="5"]not Solar powered lights [/SIZE][/COLOR] to replace my lights I have now :whistling:
#11
frollickingfrill
You are missing the point :x I need low voltage [SIZE="5"]electric powered [/SIZE] [COLOR="Red"][SIZE="5"]not Solar powered lights [/SIZE][/COLOR] to replace my lights I have now :whistling:


Sorrrrrry for [SIZE="3"]trying[/SIZE] to help!!
banned#12
surely a quick visit to B&Q or homebase will have it sorted
#13
sassie
surely a quick visit to B&Q or homebase will have it sorted


Well you would of thought so Sassie... neither of them have any low volatge lights like the ones I have they only have the "Bollards" type ones. I need the ones that look like they are solar powered so they match the other ones I have in the garden..

I can't believe they are so hard to find... the ones that were damaged I bought from B&Q but never kept the reciept:x
banned#14
frollickingfrill
Well you would of thought so Sassie... neither of them have any low volatge lights like the ones I have they only have the "Bollards" type ones. I need the ones that look like they are solar powered so they match the other ones I have in the garden..

I can't believe they are so hard to find... the ones that were damaged I bought from B&Q but never kept the reciept:x


How old are they, have you contacted B&Q to ask if they can help? maybe track some down for you, take one instore to show them, if you cant find any you going to explain to currys and see what they say, maybe they will replace them all
#15
sassie
How old are they, have you contacted B&Q to ask if they can help? maybe track some down for you, take one instore to show them, if you cant find any you going to explain to currys and see what they say, maybe they will replace them all


They are about 6 months old.. i cant take one instore cos they are all linked together and dont want to dismantle them as of yet as the other 5 still work ... To add to it all we have laid the patio since and the wire runs under the patio into the house :-( they are going to HAVE TO REPLACE THEM ALL AS THEY ARE ALL CONECTED TOGTHER AND YOU CAN NOT GET RELACEMENT PARTS THE SAME AS i CANT FIND THE FULL SETS ANY MORE
#16
Go through your bank statements and get the transction number and B&Q should have it on their system and they may be able to print out another invoice for you? Also about the connections if they are the same voltage you may be able to get an electrician or D.I.Y to use the connecters off the new lamps on the existing wire!! :thumbsup:

If you can get B&Q to get an invoice they may be able to get the same ones somehow?
#17
Naeem786
Go through your bank statements and get the transction number and B&Q should have it on their system and they may be able to print out another invoice for you? Also about the connections if they are the same voltage you may be able to get an electrician or D.I.Y to use the connecters off the new lamps on the existing wire!! :thumbsup:

If you can get B&Q to get an invoice they may be able to get the same ones somehow?


Good Idea about the bank statement but we paid buy cash :? I dont quite understand what you mean about the connections thou:?
#18
frollickingfrill
Good Idea about the bank statement but we paid buy cash :? I dont quite understand what you mean about the connections thou:?


I meant if the wires connect into an adapter which fits into the light, or do they run through the 8 lights without any seperate connection like fairy lights?

If its cash then dont know! :thumbsup:

Just tell them what you want, if they dont like it give them details and tell them to get you a replacement!!
#19
Naeem786
I meant if the wires connect into an adapter which fits into the light, or do they run through the 8 lights without any seperate connection like fairy lights?

If its cash then dont know! :thumbsup:

Just tell them what you want, if they dont like it give them details and tell them to get you a replacement!!


The wire runs through all 8 lights so when it is pierced then the connection is made... i have called them and they have advised me to write a letter along with the claim to explain which is what i'm currently doing :thumbsup:
#20
Result !!!:-D
I wrote them a letter along with the claims form and posted it last friday saying that i'm unable to find any quotes to replace the lights the same as I have however I would like to claim £45.99 for the cost of the original lights :thumbsup:

I got a letter this morning to say that the £[SIZE="3"]46[/SIZE] will be placed back into my bank account and they apologised for any inconvenience:thumbsup:
banned#21
well done, glad you sorted it
#22
sassie
well done, glad you sorted it


Thanks Sassie:thumbsup:

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