I bought a boxset on Bluray from sendit.com and it arrived today, but when opening the package I could hear a disc is loose in the box, sounds like it could possibly be broken but unsure! I've just sent an email to sendit.com to ask what I should do about it but they'll probably take ages replying.
I know its quite normal for discs to come loose in the post due to all the throwing about but if I remove the cellophane and open it and it's broken or badly scratched would they still exchange it? Does anyone have experience with sendit.com?
It's for a christmas present so didn't really want to open it but wouldn't be good if they opened it on christmas and the discs are broken ! =[