Wanted to post a thread on the forum to mention that LXDirect are dishonouring discount codes posted and furthermore they do not make their customers aware of the fact that the codes have been completely and utterly ignored and that the customers credit/debit card has indeed been charged full price for items ordered.
Been in contact with customer services who initially insisted that they could not help unless they were contacted on an 0870 number (i.e. the company is profiteering from customers contacting them by phone as well as dishonouring discount codes) however finally have categorically stated that discount codes used are invalid unless issued directly to the customer and furthermore regardless of the fact that discount codes are seemingly accepted at checkout LXDirect's terms and conditions of sale state that they have the right to charge in full for items ordered using discount codes that have not been issued directly to customers.
Am really disgruntled (not blaming hotukdeals.com by the way as discount codes are posted here in good-faith, just wanted to make others who visit the site of the situation (LXDirect dishonouring discount codes).
Am almost certain that, according to Trading Standards, terms and conditions of sale are not allowed to be unfairly weighted against a customer. Whether or not a credit card dispute will remedy the matter satisfactorily I do not know however LXDirect customer services quite simply do not want to help conclude the matter amicably (or at all).
Mod edit - moved to appropriate forum