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MAC Help needed

allsa001 Avatar
5y, 7m agoPosted 5 years, 7 months ago
OK, so my friends Mac is slow starting up, and alot of the time doesn't boot at all (just the spinning disk thing). I said I'd try and have a look, but I'm more of a PC guy. Is there any anti virus checks I should run, or any diagnostic tools. Or should I just back everything up and reinstall. Any help would be really appreciated.

Thanks as always
allsa001 Avatar
5y, 7m agoPosted 5 years, 7 months ago
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(10) Jump to unreadPost a comment
Comments/page:
#1
Try to repair the disk (hard drive) using the disk utility, if you can't boot in then use the installation cd to run disk utility.
#2
Just heard of a programme called 'Clean my Mac' has anyone else used this? Is it any good?
#3
I use it, just make sure you don't clean everything it finds. Look at what its going to clean first.
#4
Ok, so I have just ran disk utility and it says:
"The drive has reported a fatal hardware error to disk utility.

If the device has not failed completely, back up as much data as you can and then replace it with a working device'

Anyone know if this is as fatal as Apple are telling me? Is there anytig I can do to repair the old hard drive?
#5
Thanks lilraul, what does the programme actually do? Do you think it may help out with the problem mentioned above?
banned#6
There's this computer shop round these here parts that has a big banner proclaiming they fix "MAC's". I really hope nobody uses them for this service.
#7
allsa001
Ok, so I have just ran disk utility and it says:
"The drive has reported a fatal hardware error to disk utility.

If the device has not failed completely, back up as much data as you can and then replace it with a working device'

Anyone know if this is as fatal as Apple are telling me? Is there anytig I can do to repair the old hard drive?

You can't really repair a old drive, your better off buying a new one to make sure you don't loss any data.
#8
allsa001
Ok, so I have just ran disk utility and it says:
"The drive has reported a fatal hardware error to disk utility.

If the device has not failed completely, back up as much data as you can and then replace it with a working device'

Anyone know if this is as fatal as Apple are telling me? Is there anytig I can do to repair the old hard drive?


I don't think it will help as the disk utility has already failed so most likely that is the problem.
The program cleans system cache, trash, languages you don't need etc.
#9
Just starting the copy and paste to external hard drive now. I will google this to make sure, but do the Macs accept any hard drive. I have one that I bought to put into a 360, which I could put in. Again not expecting any confirmed answers I will stop being lazy, google and hopefully get the answer.
#10
i was the 'mac specialist' for the IT company i used to work for.

what mac is it? age? model?

you can use 'normal' hard drives, mac's aren't fussy about drives.

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