Well this is actually about my friend, but oh well.
Basically my friend bought a MBP at the start of august, and all was fine for a week, however he noticed on iStatpro that his battery health had dropped to 95% in that first week ( my MBP is 9 months old and is still on 97%)
He rang up apple and they told him to take it to the nearest place to him which would fix it under the warranty..
Now the place rang him up 2 weeks later and said some of the tests had shown that it was faulty and some hadnt.. and so would send the results off to apple so apple could check..
Apple decided the battery wasn't faulty and so now he's getting his unfixed MBP back today.
Now, where does he stand on this..
Is there anything he can do, and does he have a right to complain as surely it's not right that the battery 'health' has dropped that much..