Did any one had bad experience shopping in debenhams and M&S online;
kindly reply your experiences and i think if you had bad experiences like i did we need to complain against them;
they cant take consumers for granted;
lately;during this easter sale M&S did an online as well as instore sale and i picked up good amount of items and got the sales order confirmation and now they tell me all the items are out of stock;
i think what they do is make us wait till their online sale is over and if there are any leftovers they send to us otherwise send us an apology;thats it!!!
or there is inside trading by their own employee ;i am just guessing the probables ; or they have avery screwed up online system which means we should never do online shopping with them;
what i found with this complete experience is that debenhams are rubbish and M&S are little bit cutomer concerned but at the end ; the result is the same;
why do they have online website for shopping if they cant manage?
they can have better promotion startegies instead reducing their customer base.
and no wonder why these stores arent doing good; they dont care about us?
i would recommend you all not to shop with them online;
i was a loyal customer of these two but not any more,
stores like debenhams discourages customers like me to do online shopping.
do any of you know any customer complain forums or govt regulators who can check these irregularities;