My dads uncle who is 84 got 5 numbers with a lucky dip, went to the post office to get his winnings, now being a little forgetful and in a rish not to miss the bus he handed the ticket over and what did he get in return for his 5 matching numbers ? £2.50 he is on the brink of dementia but now realizes the mistake he's made.
We have been in contact with Camelot who can trace the ticket and let us know if its been cashed in but apart from that not very much help at all.
we have the date/time and place where it was taken into .
The woman has even been identified but apart from that we havent taken matter much further. the prize money is 2 and ahalf thousand.
im looking for advice as to what to do next