Missing post - Please help! - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Missing post - Please help!

glenncraneuk Avatar
8y, 4m agoPosted 8 years, 4 months ago
Basically ordered 3 items from play.com

1 of the items arrived 3 days later (On the 3rd July)

The other items which were posted the same day have still not arrived.

I phoned play and they said i have to wait 21 days before they can send out the parcels again and it is up to Royal Mail if anything is missing at the moment.

Can i phone a Royal Mail? If so is there a freephone number?
Or do i just have to wait it out?
glenncraneuk Avatar
8y, 4m agoPosted 8 years, 4 months ago
Options

All Comments

(14) Jump to unreadPost a comment
Comments/page:
#1
try calling you local sorting office to see if anything is being held there, but if not I don't think RM consider an item as being lost until at least 14 days after posting.
#2
You can send them an email

http://www.royalmail.com/portal/rm/customerservice1?catId=400144&mediaId=75100716

or visit your local collection office
[mod]#3
Not worth phoning them unless they were sent via a trackable method.

Only thing you can do is contact your local sorting office and see if they have anything there for you and forgot to leave a cad.
#4
Thanks any idea where i can fidn the sunderland sorting office phone number?
[mod]#5
glenncraneuk;2480244
Thanks any idea where i can fidn the sunderland sorting office phone number?


Unless you have an old card around with the number then phone Royal Mail CS and they'll put you through
#7
Thanks may sound like a stupid question but is the sorting office the same place as where you collect items if they are posted but you aint in, and get that little red card?
[mod] 1 Like #8
Yes :)
#9
Thanks + rep

They dont seem to answer their phone :*(
[mod]#10
glenncraneuk;2480459
Thanks + rep

They dont seem to answer their phone :*(


Thanks.

Keep trying......chances are they are serving someone at the desk. :)
#11
Or they avoiding me....am so :( by this

Doesn't help i just came out of hospital after having an op and wanted these things to watch/play so i had stuff to do
[mod]#12
Always the same. :-(

Hope you make a speedy recovery and feel back on form soon. :)
#13
Thanks, im sure i will feel better when im playing top spin and wathcing the 4400 :D
#14
Well i wouldnt be as bothered if one parcel ordered and posted on the same day as others hadnt arrived 3 days after it was posted.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!