just wandering if anyone can give me some advice on a mobile phone contract?
basically my dad has had a contract with carphone warehouse on the 3 network. he has had it for over 5 years.
they have just sent im a new phone through and i couldnt believe they were charging him £20 a month for it so told him to phone them and cancel it or get them to reduce the cost.
the new phone they sent him is only a sony ericcson cedar and i thought £20 a month for it was very steep!
all he uses his phone for is calls. no texts or internet at all.
he got a phone call from them last week (on the 2nd march) and they said he was at the end of his current contract and they would send him the new phone (cedar) and this would be for another 24 months at £20.
my dad just went along with this as he doesnt know the cost of mobiles ect and is a bit of a pushover.
when the phone came today and i saw it was a cedar at £20 a month i told them to phone up and cancel it.
when he phoned them, they said that he verbally agreed to the contract over the phone on the 2nd march so he is stuck with it for the next 24 months. they wouldnt even budge on the £20 a month cost.
is there anyway to get out of this? and is there not a cooling off period of 7 days on a verbal contract??
i asked them this myself and they said there wasnt a cooling off period. and then they said it wasnt a new contract, it was an upgrade, so a cooling off period didnt apply anyway.
any help would be really appreciated.