Just got a quick question for anyone who is in the know about mobile phones and how they are sold.
I purchased a new phone for my elderly uncle as a christmas present. He wouldn't be able to use anything fancy so basically went for the cheapest I could find.
I bought a Nokia 1661 as per link below.http://www.phones4u.co.uk/shop/shop_payg_details.asp?ItemKey=272401&MPItemKey=271149&intcid=Homepage_PAYG3
Including compulsory £10 top up came to £17.95 delivered (Less £10 Quidco hopefully, and before anyone thinks I'm a cheapskate I will be buying a nice bottle of single malt for him as well).
I received the item next day by Special Delivery, however I was surprised to find that accompanying the delivery note was a letter saying the phone had been activated (at a max cost to myself of £0.30) which would be deducted out of my £10 credit.
Is this standard practice? It's not the end of the world but one of the reasons I bought this was because it was on T-mobile and expected him to be able to pop his old sim in and apply the £10 against that number.
There was nothing obvious on the website stating this would happen, however it did say in the small print of the T&C's that the phones are subsidised by the networks and that they expected you to be fair essentially. Do all mobile suppliers adopt this practice?
Any help or info appreciated.