I was wondering if anybody had any advice on what I could do. I ordered a mobile from mobiles 2 your door over a month ago. However, the handset was faulty and kept freezing, so I sent it back.
They said once I sent it back, they will dispatch another handset on the same day, but they have not sent me a new handset! I have been waiting 3 weeks but still no mobile.
I've rang up on numerous occasions and they keep saying they will send one out ASAP but still no joy. I rang up on saturday and I was told they guaranteed I would get the handset by tuesday but I didn't get it. So I rang up on tuesday, and they said they guaranteed I would get it by the end of this week. I rang up today to find out exactly what day I will be getting it and now they are saying that I might not even get it this week!
I'm extremely fed up now! What can I do???