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Mobiles.co.uk

The_Flash Avatar
7y, 3m agoPosted 7 years, 3 months ago
I was wondering if anyone can help. I was thinking of buying a phone through this company as they had the best deals, however i cant get through on any of their phone numbers to discuss it. I also tried emailing and got a standard

Dear Customer,

Thank you for your email regarding your order.

We have received it and allocated it ticket number .......within our system. Please quote either this number or your order number if you need to get in touch with us in relation to this query.


Kind Regards,

Has anyone dealt with them before, how do you contact them?
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The_Flash Avatar
7y, 3m agoPosted 7 years, 3 months ago
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(17) Jump to unreadPost a comment
Comments/page:
#1
" cant get through on any of their phone numbers" the irony !! :p

If you can't get any satisfactory answer, walk away. It doesn't bode well, does it.....
#2
I got my LG cookie from this week. Came brand new and boxed with all the stuff and orignal box.

And came the next day so far the phone has been fine.
#3
tallpete33
" cant get through on any of their phone numbers" the irony !! :p

If you can't get any satisfactory answer, walk away. It doesn't bode well, does it.....


+1 whats it gonna be like when you get the phone and any problems arise.....!!!
#4
I had a bad experience with them last year but recently upgraded my Orange contract to an HTC Hero and have had no problems. Just received my £40 Quidco payment and have further cash back to claim so have to see how that goes.

They are a pain to contact by phone but if you keep trying you 'may' eventually get through!
1 Like #5
had an awfull experience with them, worst customer service ive ever experienced too
#6
rubbish service so far.
#7
[COLOR="Green"]I've just bought the lg cookie from them too, was a bargain!!..(deal was on here:thumbsup:, but now they've sold out!!..lol no wonder, I would say goforit..hope u bag a bargain too!!!, [/COLOR]
#8
bought a few phones from mobiles.co.uk never had any probs!
#9
i just worry that like one day after i get it, it will break and theres no way of contacting them?
#10
The_Flash
i just worry that like one day after i get it, it will break and theres no way of contacting them?


If there's a problem with the phone then it will be under the manufacturers warranty. I'm sure there'll be a service centre that you'd be able to go to near you if there was a fault with the handset!
#11
I went for it and got the phone, so far so good, was cracking deal :)
#12
The_Flash
I went for it and got the phone, so far so good, was cracking deal :)


nice one :thumbsup:

what phone did you get if you don't mind me asking?
I'm going to buy a phone off them soon as well, so let us know how you get on with them.
#13
micoo
had an awfull experience with them, worst customer service ive ever experienced too


what happened micoo?
#14
don't even ask thy are the worst service ever, here is their number 01923801111
good luck:thumbsup:
#15
Ive ordered from them b4 with no probs and so have 2 of my mates, 1 of the mobiles went faulty after a few months but u can take it to the carphone warehouse and get it repaired for free as they own the company,
#16
flp14344
don't even ask thy are the worst service ever, here is their number 01923801111
good luck:thumbsup:


are they really that bad? I plan on getting a contract with them with no cashback...surely they cant hassle me, as long as they provide the phone and the correect contract?
#17
Kev The Kopite
Ive ordered from them b4 with no probs and so have 2 of my mates, 1 of the mobiles went faulty after a few months but u can take it to the carphone warehouse and get it repaired for free as they own the company,


wow I didnt know you could take it to CPW

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