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Mole Clinic at Superdrug - AVOID!!!!!!

steevieboy4usteevieboy4u

I recently saw an episode of the one show and Denise Van Outen was on it, she mentioned she had been to the Mole Clinic (situated in Superdrug stores across the country) to check out her moles. So I looked into this via the internet prices etc (cost me £95) and thought it looked worth the money if I got all my moles individually looked out for any dodgy ones. What a MISTAKE! The girl spent less than 5 minutes looking at my whole body and literally glanced at my moles for less than a second (and I have got 100+ moles). She then spent 20 minutes (in-between popping to the toilet) filling in some worthless report, 3 of which were exactly the same and the fourth had just one extra sentence all were computer generated and she just had to fill in one box with a few words for me to take to my GP for him to look at them all again and then refer me if needed to the hospital!

All in all it was a total waste of my time and cost alot of money and in end I had to go to my GP anyway.

If anyone is thinking of doing this I would definitely say don't waste your money just go to your GP and let him know your concerns as ultimately you will have to do that anyway and you'll save yourself alot of money and wasted time.

All Comments (31)

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1
    Mardyass
    Never heard of this service,well done for highlighting it ehre,sorry youve lost your money lets hope someone else doesnt
    ODB_69
    I'd complain mate....doesn't sound like its as advertised

    Speak to trading standars or something
    guru_the
    Im so ugly I can't leave the house.
    steevieboy4u
    Here's their website http://www.themoleclinic.co.uk./

    Like i said in OP it looks really professional etc but it's a right rip off, just go straight to your GP, as that's where they'll just send you anyway.
    harlzter
    Surely the best person to note any changes to moles is yourself or your partner as they see them day in day out so will notice any changes, if you do notice changes get them looked at immediately by your GP, changes can include shape, size, colour or even texture, if in doubt check it out, im more aware of this than most people as ive had three removed and its something that seems to run through the maternal side of our family.

    Dont be afraid of the removal procedure, it is quick and relatively painless and dealt with by an out patient appointment at the hospital, scarring is very minimal too, especially when compared with the consequences of not having them seen to.
    steevieboy4u
    harlzter;2241254
    Surely the best person to note any changes to moles is yourself or your partner as they see them day in day out so will notice any changes, if you do notice changes get them looked at immediately by your GP, changes can include shape, size, colour or even texture, if in doubt check it out, im more aware of this than most people as ive had three removed and its something that seems to run through the maternal side of our family.

    Dont be afraid of the removal procedure, it is quick and relatively painless and dealt with by an out patient appointment at the hospital, scarring is very minimal too, especially when compared with the consequences of not having them seen to.


    Good advice.

    I've also had 3 removed as well and it didnt hurt abit. Since going to my GP last week and then getting referred to the hospital, (Monday) i've now been Mole Mapped where they take photo's of the areas of concern so a comparison can be made.
    harlzter
    Changes to look out for:

    The ABCD rule

    If you notice any of the following signs, then see your doctor without delay.
    Asymmetry
    The two halves of your mole do not look the same.
    http://i155.photobucket.com/albums/s308/harlzter/hl_ss_sc_asymmetry.jpg



    Border
    The edges of your mole are irregular, blurred or jagged.

    http://i155.photobucket.com/albums/s308/harlzter/hl_ss_sc_border.jpg

    Colour
    The colour of your mole is uneven, with more than one shade.
    http://i155.photobucket.com/albums/s308/harlzter/hl_ss_sc_colour.jpg

    Diameter
    Your mole is wider than 6mm in diameter (the size of a pencil eraser).
    http://i155.photobucket.com/albums/s308/harlzter/hl_ss_sc_diameter.jpg
    harlzter
    steevieboy4u;2241269
    Good advice.
    i've now been Mole Mapped where they take photo's of the areas of concern so a comparison can be made.

    Ive done this myself so as I can compare any changes I think may be there, although thankfully its always been a false call since my last three, dont bother looking after a hot shower or if you are hot or cold as this can effect colourings, check under standard conditions.
    steevieboy4u
    Top tips again there harlzter :thumbsup:

    Hopefully some people will read this and now be more aware of what to look for and how important it is to monitor your moles. My Dad's mate found out he had skin cancer and within a year he was dead, thats how quick this thing gets you if you don't catch it soon enough. Sorry for being a scare monger!

    So get your moles checked out. Especially the blokes, cos i know what we're like - leaving it to the last minute, don't want the hassle of going to the GP blar blar blar.

    Remember - YOU ONLY LIVE ONCE ;-)
    backtothecaves
    Go and get your money back. Their position is indefensible. Your best bet is to write to the MD of Superdrug explaining what a sham this service is. Also tell him you've put a post on here and give him the link.
    If he's got anything about him he'll not only refund your money, but also do something about the service.
    ODB_69
    backtothecaves;2241354
    Go and get your money back. Their position is indefensible. Your best bet is to write to the MD of Superdrug explaining what a sham this service is. Also tell him you've put a post on here and give him the link.
    If he's got anything about him he'll not only refund your money, but also do something about the service.

    Agreed! :thumbsup:
    backtothecaves
    Superdrug Head Office address:
    Managing Director
    118 Beddington Lane
    Croydon
    Surrey
    CR0 4TB

    It says on their website that Jeremy Siegal is the MD, might be safer to address it as above though.
    Mum2ConnornCerys
    They saw you coming... damn.

    They prob just read up on internet and the salepeople are just nothing more than that.

    OMG,I can't believe it.
    steevieboy4u
    Thought about doing that after i went, but then the girl who did it would probably get the sack (and she's got my name, address, phone number etc) . Suppose i could do it anonymously :?

    Anyway if some people who were considering going there and no don't that makes me feel better anyway :)
    cannyscot
    Recently had a check at local GP for free.

    Had skin tags zapped with liquid nitrogen spray.

    If in doubt, get it checked - especially guys - you know we don't like to but it makes sense.

    Medics would rather see you with nothing than later when nothing can be done.
    bellabonkers
    I have never hear of this service either. I have lots and lots of moles all over my body and i went to my GP and just asked them to check them out. I was sent to the mole clinic at the hospital and got them checked over there.
    nodrogy
    Thanks I was going to book but now I realise it's likely to be an expensive waste of time!
    alibongo42
    While I don't disagree that going to your own doctor is probably the best idea, I had a very different experience at a Superdrug mole clinic.

    I went to Yeovil last year, and the lady spent a great deal of time examining each of my moles (and I have quite a few). I felt I received a very good service, and felt confident in her ability to examine me properly.

    The original poster obviously had an unsatisfactory experience, but please don't conclude that all Superdrug mole clinics are the same.
    amst*
    i was just looking for the phone number for the superdrug mole clinic for a friend and came across this on google. I recently had a mole check in superdrug and found the service to be great. i went to my gp first as i have lots of moles but he refused to look at them all - just asking which ones worried me. i then asked a friend who is a GP to have a look but she said she didnt have sufficient dermatology training - she can recognise a dodgy mole which she usually refers to a NHS dermatologist but this usually takes a few months so i opted for superdrug. price was ok as they have a half price offer on - £45 for a full body screen. The nurse checked all my moles with a magnifier and then came back to a couple that were "different" with a large camera and lens. the one she was most interested in was something i wouldnt even have noticed - a smal pale spot in my eyebrow. she took a photo of it and assured me she would get it checked by the dermatologist within 48 hrs. All my other moles were fine but the next day she called me with some bad news - the "spot" was suspicious for cancer (but said you can only get an exact diagnosis by cutting it out). She sent me out soem reports with pictures etc which i took along to my GP who sent me to dermatologist for removal of the mole two weeks later. it turned out to be a squamos cell cancer. The nurse explained that it was very early - i dread to think what would happen if i hadnt gone at all as no one had picked it up so far and it was right on my face!. The nurse was nice and explained things well. I for one am glad i saw the poster whilst shopping for shampoo!!
    Alfonse
    guaca

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