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More PC Trouble!

fruityloops Avatar
9y, 2m agoPosted 9 years, 2 months ago
:roll: Paid £95 to have more memory fitted into my pc as it started going really, really slow, I reinstalled windows xp and although it's speeded up quite a bit it keeps crashing and this is what it says. Any further advice for me please?

A problem has been detected and windows has been shut down to prevent damage to your pc.

KERNAL_DATA_INPAGE_ERROR

check to make sure any new hardware or software is properly installed. If this is a new installation check with manufacturer for any update you might need.

TECHNICAL INFO

***STOP: 0X0000007A 0xCO3DEE9C, OxCOOOOOOE, OxF7BA77BA, Ox21FA8860)
***ntfs.sys 0 address F7BA77BA
base at F7B52000, Datestamp 45cc56a7

Beginning of physical memory dump. Physical memory dump complete.

If problems continue, disable or remove any newly installed hardware/software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your pc, press F8 to select actioned starting option and then select safe mode.
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fruityloops Avatar
9y, 2m agoPosted 9 years, 2 months ago
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#1
Its called blue screen of death!

You reinstalled windows yes? (RE formatted clean install?)

Before you have the ram fitted did you have this problem?

IF NOT you have faulty RAM


LOL £95 thats expensive!
#2
Yes, had the problem before had the ram fitted. Started about a fortnight ago and I thought it was a virus so did a scan, installed AVG, etc but nothing detected.

I'm not much up on computers as you can tell but not sure what you mean re formatted clean install? We reinstalled windows XP from a dell disc.
#3
£95 was £80 for 1gb ram and £15 for fitting at PC World
#4
fruityloops
Yes, had the problem before had the ram fitted. Started about a fortnight ago and I thought it was a virus so did a scan, installed AVG, etc but nothing detected.

I'm not much up on computers as you can tell but not sure what you mean re formatted clean install? We reinstalled windows XP from a dell disc.


OK.

Have you have any new hardware installed apart from ram? Even a new mouse, or a printer?
#5
Not recently at all that I can think of
#6
fruityloops
Not recently at all that I can think of


Using the DELL cd have you done a FULL recovery?

Are you sure no need hardware or stuff like screen/router/mouse/hard drive/snanner? anything?
#7
Stop 0x0000007A or KERNEL_DATA_INPAGE_ERROR

The Stop 0x7A message indicates that a page of kernel data was not found in the paging (virtual memory) file and could not be read into memory. This might be due to incompatible disk or controller drivers, firmware, or hardware.

Frequently, the cause of this error can be determined from the second parameter, the I/O status code. Some common status codes are:

* 0xC000009A, or STATUS_INSUFFICIENT_RESOURCES, indicates a lack of nonpaged pool resources.
[COLOR="Red"]* 0xC000009C, or STATUS_DEVICE_DATA_ERROR, indicates bad blocks (sectors) on the hard disk.[/COLOR]
* 0xC000009D, or STATUS_DEVICE_NOT_CONNECTED, indicates defective or loose data or power cables, a problem with SCSI termination, or improper controller or disk configuration.
* 0xC000016A, or STATUS_DISK_OPERATION_FAILED, indicates bad blocks (sectors) on the hard disk.
* 0xC0000185, or STATUS_IO_DEVICE_ERROR, indicates improper termination, defective storage controller hardware, or defective disk cabling, or two devices attempting to use the same resources.

Possible Resolutions:

* Stop 0x7A can be caused by bad sectors in the virtual memory paging file, disk controller error, virus infection, or memory hardware problems. In extremely rare cases, depleted nonpaged pool resources can cause this error. If the first and third parameters are zero, the stack signature in the kernel stack is missing, an error typically caused by defective hardware. If the I/O status is 0xC0000185 and the paging file is on a SCSI disk, check for cabling and termination issues. An I/O status code of 0xC000009C or 0xC000016A indicates that the requested data could not be found. You can try to correct this by restarting the computer. If a problem with disk integrity exists, Autochk, a program that attempts to mark bad disk sectors as defective so that they are not used in the future, starts automatically. If Autochk fails to run, you can manually perform the integrity check yourself by following the instructions to run Chkdsk provided in "Stop 0x00000024 or NTFS_FILE_SYSTEM" earlier in this appendix.
* Another cause of Stop 0x7A messages is defective, malfunctioning, or failed memory hardware, such as memory modules, Level 2 (L2) SRAM cache, or video adapter RAM. If you added new hardware recently, remove and replace it to determine if it is causing or contributing to the problem. Run diagnostics software supplied by the system manufacturer to determine if the component has failed.
* Check the hardware manufacturer's Web site for updates to disk adapter firmware or drivers that improve compatibility. Verify that your disks and controller support the same set of advanced features, such as higher transfer rates. If necessary, select a slower transfer rate if an update is not yet available. Consult your hardware or device documentation for more information.

Important
o You can install disk controller drivers not present on the Windows XP Professional operating system CD by responding to the following prompt shortly after starting Setup:
o Press F6 if you need to install a third party SCSI or RAID driver.
o Press F6, and when prompted, provide the appropriate storage controller driver (ATA or SCSI) supplied by the manufacturer.


* The problem might also be due to cracks, scratched traces, or defective components on the motherboard. If all else fails, take the system motherboard to a repair facility for diagnostic testing.
* Problems that cause Stop 0x7A messages can also cause Stop 0x77 messages. For more information about Stop 0x77 messages, see "Stop 0x00000077 or KERNEL_STACK_INPAGE_ERROR" earlier in this list.
#8
I'm afraid all this is way out of my league. My mother helped me with it to an extent, she's much more up on pc's than me but not an expert by any stretch of the imagination. I think I'd better get someone professional to look at it. Thanks for all your help. I basically tried to restore to factory settings.
#9
fruityloops
£95 was £80 for 1gb ram and £15 for fitting at PC World

thats expensive! about 3 times the price of diy! looking at the fee of £15 for installing it say 5 minutes maximum on a slow day thats about £180 an hour.
Its no harder than plugging a telly in! On that note if anyone in the chesterfield area wannts a tv, microwave video etc plugging in i will be willing to do it for £100 an hour including expenses, or fuses changed at £110 per hour or part thereof (to include travel time of course!)
#10
I am a professional :)

The error code points to a faulty sector on your hard drive. replace the hard drive and the problem should go away.
#11
Stora can I pick your brain then?

I downloaded the new macromedia flash but now it tells me It can't run, When I leave my pc for any length of time or when I turn it on.
Did that make any sense?

Sorry for threadjacking :oops:
#12
Not said yet, so: If your PC slows down, fitting new RAM wont solve the problem anyway. You probably just need a good look at what you've got running on the PC and get rid of a few apps. Much easier said than done, and only something i've understood in the last few years. With regard to the PC World stuff, well, an extra gig will come in useful so don't feel it's wasted money, but for future stuff, its probably worth finding a good small local computer retailer for this sort of advice and stuff.
#13
jennybubbles
Stora can I pick your brain then?

I downloaded the new macromedia flash but now it tells me It can't run, When I leave my pc for any length of time or when I turn it on.
Did that make any sense?

Sorry for threadjacking :oops:


Sorry can't help you. I'm more of a hardware guy :)
#14
stora
Sorry can't help you. I'm more of a hardware guy :)

Darn! but thanks anyway
#15
billyX
Not said yet, so: If your PC slows down, fitting new RAM wont solve the problem anyway. You probably just need a good look at what you've got running on the PC and get rid of a few apps. Much easier said than done, and only something i've understood in the last few years. With regard to the PC World stuff, well, an extra gig will come in useful so don't feel it's wasted money, but for future stuff, its probably worth finding a good small local computer retailer for this sort of advice and stuff.


A faulty hard drive can also slow your pc down as it tries to read/write to bad sectors.

The Blue screen of death. (BSOD) gives you error codes. These codes are there for a reason and if you look on the Microsoft site they will give you an idea of whet is wrong with the PC.
banned#16
fruityloops
I'm afraid all this is way out of my league. My mother helped me with it to an extent, she's much more up on pc's than me but not an expert by any stretch of the imagination. I think I'd better get someone professional to look at it. Thanks for all your help. I basically tried to restore to factory settings.


Check that the new memory is compatible with the motherboard and current memory in your system.

Here's a simple test tool that will make a Live CD & run at bootup:
http://www.memtest.org/
May take a while to run, but worth checking.

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