I'm trying to find out whether a product on offer in a supermarket which shows an expiry date on the display merchandise can be shortened? Isn't this misrepresentation?
Morrisons had an offer on a product, which I knew originally said expires on 27th April 2010. I purchased 24 of the product on 20th April expecting to pay £4. I got charged £8 (3 for £1 instead of 12 for £2 as per original advertised offer) and had to go to customer service desk to be refunded. Though I hadn't checked the signs by the product yesterday, I had checked out the expiry date 2 weeks ago.
This website confirmed my suspicions that the original offer did say until 27th April 2010. My local Morrisons said the offer I had seen ended on Sunday 19th April 2010.
They have changed it from the original instore advertised promotion
Can they do this?http://www.hotukdeals.com/item/648876/muller-light-yoghurts-53p-each-or-1
Would appreciate some advice as am gutted not to get my favourite yoghurt at the offer price I was expecting, but more importantly why advertise an actual expiry date if they don't stick to it. They may as well just put 'whilst stocks last'