I have just been off the phone to my mother in law who is currently waiting at Gatwick to go to the Maldives for a week. They delayed her flight that was supposed to leave around 6pm until 10pm. Then at 10pm they cancelled the flight until the same time tomorrow. They have put the affected passengers up in a hotel, but I just wondered if anyone knew her rights and what her travel insurance would cover. Her insurance is through First Choice, but their website doesn't seem to have much info on the isurance policies they sell.
I am gutted for her, she has a grown up disabled child and has never had a foriegn holiday. She has saved up for two years for this, and due to the fact she was only going for one week, this delay has really affected the holiday.
I appreciate any advice on this.