We have been informed by Epsilon, a company we use to send emails to our customers, that some Mothercare customer email addresses have been accessed without authorisation. We are among several companies affected by this data breach. Epsilon stressed that the only information accessed was names and email addresses; they confirmed that no other personal information, such as your account details, has been affected or is at risk.
The most likely impact, if any, could be receipt of spam emails. As a precaution we would like to remind you to only open emails from senders you know and not to share personal information via email.
Mothercare will never ask you for transactional information such as credit card numbers via email. Please be cautious of any emails trying to trick you into disclosing personal or confidential information. If you receive such an email it did not come from Mothercare so please do not respond to it.
We apologise for any inconvenience this may cause you. We take your privacy very seriously and we will continue to work to ensure that all appropriate measures are taken to protect your personal information from unauthorised access.
Mothercare UK Limited (a private limited company).
Registered in England Number 533087. VAT Reg. No. 440 6445 66
Registered office: Cherry Tree Road, Watford, Hertfordshire WD24 6SH, England.