My friend thinks she has a virus..what should she do? - HotUKDeals
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My friend thinks she has a virus..what should she do?

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Just had my friend on the phone in a panic...not sure why she phoned me as i know nothing about computers. She says she thinks she has sent everyone a virus...some sort of email has been sent out fro… Read More
Goofeys Girl Avatar
7y, 1m agoPosted 7 years, 1 month ago
Just had my friend on the phone in a panic...not sure why she phoned me as i know nothing about computers.
She says she thinks she has sent everyone a virus...some sort of email has been sent out from her computer to everyone in her address book. I deleted all my emails straight away one of which was from her. Didnt open it.
I have run mcafee and its not showing anything. Is there anything i can do and what should she do.
Thanks
Goofeys Girl Avatar
7y, 1m agoPosted 7 years, 1 month ago
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Comments/page:
#1
she should change her password first.
#2
dcx_badass
Go to the doctors?


Ok got me at that should have said computer virus....a virus may be the easier option.She is worried sick she has spread it to everyone.
1 Like #3
dcx_badass
Go to the doctors?


do you feel this was helpful...?

OP, get your freind to run a virus check. was the email account a hotmail one? as i know of this happening to two people i know. - change your password and done click the links in the email.
#4
hippyharry
she should change her password first.


Do you mean her computer signing on password when you first log on or something else
#5
dcx_badass
Go to the doctors?


*edit*
Was gonna leave my joke, but your message was so daft I couldn't just leave it.
Why the hell did you delete all your emails? What a tool, what if you had something important, viruses aren't magic, you'd have to have opened her email and then downloaded the attachment.


My emails are never important to be honest...only shopping stuff etc...i guess i just panicked a bit. i must admit i thought it would be bad just opening an email with a virus didnt realise you had to click a link as well.
1 Like #6
Well, i assume she has an email address with googlemail or hotmail. Whats happened here is she has some virus on her PC which has keylogged her password and sent it back elsewhere.

She needs to change the password on her hotmail/gmail email account.

Then run a virus scan using a tool such as Malwarebytes (which is free from their website).
#7
hippyharry
Well, i assume she has an email address with googlemail or hotmail. Whats happened here is she has some virus on her PC which has keylogged her password and sent it back elsewhere.

She needs to change the password on her hotmail/gmail email account.

Then run a virus scan using a tool such as Malwarebytes (which is free from their website).


Thank you will let yer know appreciate everybodys help
1 Like #8
Does she still have her contact list or has that now disappeared?

This happened to me several months ago with hotmail.
Changed my hotmail password and found a link to someone at hotmail and got a list of my contacts back.
It wasn't until afterwards that I realised all my contacts were in the 4 or 5 e-mails that got sent out. ( Many contacts per e-mail sent )

P.S. I thought you get a virus just by opening a rogue e-mail.
Didn't think it was limited to clicking on a link. :?
#9
Jumpingphil
Does she still have her contact list or has that now disappeared?

This happened to me several months ago with hotmail.
Changed my hotmail password and found a link to someone at hotmail and got a list of my contacts back.
It wasn't until afterwards that I realised all my contacts were in the 4 or 5 e-mails that got sent out. ( Many contacts per e-mail sent )

P.S. I thought you get a virus just by opening a rogue e-mail.
Didn't think it was limited to clicking on a link. :?


Thanks i will mention that to her....
Yes i thought it was just if you opened the email not clicking a link although i never click links anyway as i know they can be dodgy with regards to security..ie paypal banks etc.
I am running spybot at the moment and may then do malwarebytes. Although they may do the same thing.

Thanks i have repped you all for your help.
#10
Thanks i have repped you all.
#11
Aciclovir works well

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