My laptop keeps freezing until I keep doing a system restore, please help - HotUKDeals
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My laptop keeps freezing until I keep doing a system restore, please help

realfriendlyman Avatar
8y, 8m agoPosted 8 years, 8 months ago
My laptop works perfectly fine for about a week but then it suddenly freezes up and takes upto an hour to perform each step of any directions and it suddenly can't recognise the wireless adapter either.

Once I perform a system restore, everything goes back to normal for about a week and then I have to go through the whole process again but I can't keep devoting a whole day to get everything back to normal again.

I've contact dell about my Inspiron 6400 and told them what's happening with the laptop since the turn of the year and they've advised me to run my diagnostics by taking apart my laptop but I'm worried that I could make a mistake and ruin the whole laptop, please help.

Thanks in advance for any advice offered.
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realfriendlyman Avatar
8y, 8m agoPosted 8 years, 8 months ago
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#1
Have you tried uninstalling the security software youre using to see if its the cause of your problem? Mother in law recently had a similar issue which was caused by a resource hogging security package
#2
I have no advice - only similiar problems. But they maybe un-related.

My Inspirion 6400 keeps locking up when using the Internet explorer and firefox.

Ive used all my virus checkers (ad-aware, AVG, spybot) - followed many a forum to cleanup up system, done all Microsoft updates, switched of ALL unnecassary background programs.....its driving me mad.

It seems to happen when I have multipul tabs open. I was thinking it was Explorer 7 but firefox does it as well?


Im starting to think its the wireless card....? I use a wirless router connected to my Virgin broadband.
May go back to hardwiring.
#3
Forsaken
Have you tried uninstalling the security software youre using to see if its the cause of your problem? Mother in law recently had a similar issue which was caused by a resource hogging security package


I had McAfee which expired not too long ago and apparantly I've got a lot of viruses.
How do I go about deleted the viruses and is there a package you recommend buying?
#4
How much RAM do you have onboard and what OS are you using?
#5
If you want a free program, id recommend AVG

If youre happy paying for a bundle, Id stronly recommend BitDefender Total Security 2008 (or if you only need the anti virus - Bit Defender AV 2008). You can prob get the Total Security for around £30

Links to several websites on AVs in case youre interested in comparing the different bundles
http://anti-virus-software-review.toptenreviews.com/
http://www.av-comparatives.org/

The second one is a bit more technical but very useful indeed (especially the reports)
#6
realfriendlyman;1700588
I had McAfee which expired not too long ago and apparantly I've got a lot of viruses.
How do I go about deleted the viruses and is there a package you recommend buying?


AGGY has compiled a list of free software for anti-virus, firewall, anti-spam, spyware checkers etc. etc. here.

I personally use AVG Professional 7.5 - here - and use this serial number (from computeractive.co.uk, January issue) to give you access until 1st December 2008 - 75VNU-TH1RR1-L7-P03-C01-S3S9MD-2YN-3AUS (read about it here)

I find it's one of the best, on a par with Kaspersky/Steganos, miles better than Norton, and it's free!!!! Dead easy to use too!
banned#7
I used zone alarm and AVG for years but now believe Comodo is a better alternative:-

No renewal or update fees ever!
http://www.comodo.com/images/buttons/freebutton.jpgFREE Comodo Firewall
http://www.comodo.com/images/buttons/freebutton.jpgFREE Comodo Anti-Malware
http://www.comodo.com/images/buttons/freebutton.jpgFREE Website Authentication
http://www.comodo.com/images/buttons/freebutton.jpgFREE Comodo AntiVirus
http://www.comodo.com/images/buttons/freebutton.jpgFREE Email Security Certificate

http://www.comodo.com/


To the OP.

I would reinstall windows as doesnt take long and doesnt delete other software or data. I would backup any crucual data first to be on the safe side.
#8
RFM, you def should remove the expired AV and install / run a new one as you may have pin pointed the source of your problem. Delete temp files / cookies and run a deep scan as a first step

daBluone - tried doing a clean reinstall of explorer? running a registry cleaner program ?
banned#9
My money is on the Mcafee software as its a pile of junk, just like norton.
#10
I really like CCleaner for keeping my PC clean of unwanted files. I run it every day at least once and (touch wood) it appears to stop all the rubbish files building up and keep things runing nice and smoothly.

Be interested to know what others think ?

http://www.ccleaner.com/
#11
yes, I also clean up with this periodically. My RAM question is for the same reason. Over time, as your pc collects lots of **** and gets bloated you can find that the ram simply isn't sufficient any longer to run things. The huge MS and and other updates add to this problem. If the HDD is nearly full, you pille on the probs. Whenever I've had these probs I usualy delete the junk and add some RAM. If you are running only 1GB, I'd certainly consider the upgrade.
#12
Dont waste your time installing another av package just yet, there are classes of viruss that will attack any av package or hide from it, use the dell restore disk, when finished go straight to download free package like avg or avast
Uninstall your old pack and install the new then update it stright away. Never have 2 anti-virus packages running on the same system, use spybots&d and make sure you learn how to check they are up to date, how to scan etc
Installing software firewalls can often cause more problems than they fix, windows has a built in basic firewall and your router will probably have a more advanced one built in.

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