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My Laptop still not sorted ,Help please

funcool Avatar
7y, 8m agoPosted 7 years, 8 months ago
My son has a sony vaio laptop with vista installed. for the past 1 week the laptop is not able to access anything via search engine e.g google, yahoo etc. When opening the google link it says oops sorry this link appears to be broken. Im able to access my yahoo mail and other things in my favourites except search engines.I got some advice via the forum yesterday and ran malwarebytes and Ad-aware soft ware which picked up some malware and viruses which i destroyed but still having same problem.Help much appreciated
Thanks
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funcool Avatar
7y, 8m agoPosted 7 years, 8 months ago
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#1
#2
sounds like a dns problem

try using opendns
https://www.opendns.com/start/device/windows-vista
#3
What is different browser and Dns problem sorry computer illiterate
#4
When i clicked opendns link there is a security warning is it safe
#5
funcool
When i clicked opendns link there is a security warning is it safe


Yes, I also use opendns.:thumbsup:
#6
Tried to change ip adress no luck
#7
restore your computer to a point when it was all working correctly.
#8
could be a search hijacker thats broken. run a malware scan. [url]www.malwarebytes.org[/url]
#9
Already ran mawarebye and restored my computer no luck
#10
Try firefox instead of internet explorer. That is what a browser is...
#11
download hijackthis and paste the log here.
#12
jtx
Try firefox instead of internet explorer. That is what a browser is...


How do i do it
#13
Teqnophile
download hijackthis and paste the log here.


I am not able to search anything in search engine
#14
you might have to save the exe file on a pen drive from another computer. then run it on your vaio. the hijack this log will potentially show any problem software etc on your computer.
#15
funcool
How do i do it


Click the link in my first post


http://www.mozilla-europe.org/en/firefox/

Download from there:thumbsup:
#16
jtx
Click the link in my first post


http://www.mozilla-europe.org/en/firefox/

Download from there:thumbsup:

Thanks
#17
funcool
Thanks

Internet explorer is able to access my favourite wesites other than accessing google and not able to search even in yahoo search engine
#18
jtx
Click the link in my first post


http://www.mozilla-europe.org/en/firefox/

Download from there:thumbsup:

Downloaded stil not able search google says connection was refused
#19
can you click on this link to download hijackthis.

http://www.whatthetech.com/hijackthis/
#20
Teqnophile
can you click on this link to download hijackthis.

http://www.whatthetech.com/hijackthis/

Internet connection problems

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