My PS3 has stopped reading discs completely - HotUKDeals
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My PS3 has stopped reading discs completely

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I updated my PS3 today (didn't pay much notice to what the update was) but it was so i could play PES 2010 online - part way through my first online game, it crashed. My PS3 was still on and responded… Read More
the spudgun Avatar
7y, 7m agoPosted 7 years, 7 months ago
I updated my PS3 today (didn't pay much notice to what the update was) but it was so i could play PES 2010 online - part way through my first online game, it crashed. My PS3 was still on and responded when i held down the PS button. After a few mins i restarted it (via the controller). The console bleeped 3 times, but didn't actually restart, the screen just went black. After another minute or so, i switched it off manually using the button at the back of the console. I switched it back on no probs at all, but it isn't reading any discs whatsoever now. Everything else works fine, but it doesn't bring up the disc or DVD symbol at all. I've tried resetting various ways (including through PS3's 'safe mode', and am now in the middle of a 3 hour (!!!) format....

i had the console as part of a phone deal in April 08 and have treated it well with no other probs in the past (the warranty sticker is intact).

Has anyone else had any probs like this, and do you think i'm entitled to a replacement? i don't fancy forking out £200 on a new one, and i've heard it's about £180 for Sony to pick up a console and check it without any promise of a fix....

thanks if you help me, and shame on you if you don't.

cheers
the spudgun Avatar
7y, 7m agoPosted 7 years, 7 months ago
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Comments/page:
#1
one more thing; this is NOT something i want to happen with COD:MW2 around the frickin' corner!!!
[mod]#2
Out of warranty i'm afraid. If it's not reading anything it sounds like your drive has packed up.
#3
Hey,

Best thing is to just give them a call and see what they say. Saying that ive heard sometimes they offer to fix it for free.
#4
If its the blu-ray drive there qoute is £99. Mine was a 60gb so I had it fixed, nearly 8 months ago.
#5
I had a similar problem - rang sony up and beacuse I just bought the PS3 (like under a month, when this happened) they told me to go back to where I bought it from and get a replacement.
banned#6
Happene to me twice in warranty got a new one on my 3rd ps3 no problems so far, it is a common problem
on ps3's
#7
Snoop7
Hey,

Best thing is to just give them a call and see what they say. Saying that ive heard sometimes they offer to fix it for free.


thanks for the messages. not exactly what i was hoping for, but i guess it's my only choice. i'll wait until i'm in work and call from the work phone though. take that sony!
#8
If you have any friends that work at Game or similar they can replace it for you. Have a friend who works there and he just swapped out my 360 when it had RROD :thumbsup:
#9
i've just contacted ps3 support centre - it'll cost £99 for a repair or replacement (that includes courier costs). they said it'd take max of one week to fix and return...

i've got the old 40gb model ps3, so i've considered buying a new one for around 200, but i think 99 is probably better eh?
#10
the spudgun;6770827
i've just contacted ps3 support centre - it'll cost £99 for a repair or replacement (that includes courier costs). they said it'd take max of one week to fix and return...

i've got the old 40gb model ps3, so i've considered buying a new one for around 200, but i think 99 is probably better eh?

you may get £50 for your current one so put that towards a new slim 120gb :thumbsup:
#12

The extended warranty is only valid if purchased with a new (not second hand) item from the Amazon.co.uk website.
#14
chocci
you may get £50 for your current one so put that towards a new slim 120gb :thumbsup:


not a bad idea. i had a quick browse on ebay, but will have a more in depth look later.
#15
chocci
The extended warranty is only valid if purchased with a new (not second hand) item from the Amazon.co.uk website.


weres it say that ????
#16
if you check on ebay faulty ps3 consoles go for upto £100 because there are plenty off people out there who will fix it easily for pennies and resell iton. i would say flog it on and put the £100 towards a new one. also if you send away to sony you must backup everything as they wont guarantee to save any of the data, either that or take out the hard drive as we did.
#17
My oh was on his ps3 earlier it crashed then he had to do a system update then bbci player and the playstation store went missing kept saying not available for the area we were in, he turned it off by the socket left it for a minute then put it back on and now they are back on.:)
#18
Forget about the "Warranty", it's a red herring.

You are covered by the "Sale of goods act". Have a read of it, and contact your phone provider.
#19
OMG read this mate and freaked me out, exact same thing has been happening to me since monday. I could hear the disc being read but no sign showed up so I couldn't play any of my games. However, I turned it on today took FIFA 10 out of the slot tray got a tissue and swiped the foam thing on the tray and with the disc just gently moved it from left to right to see if it could remove any dust (if it was dust). The disc went back in and the game logo showed up, so just try that and see if it workds before sending it off. :)
#20
ShiftyIfty
OMG read this mate and freaked me out, exact same thing has been happening to me since monday. I could hear the disc being read but no sign showed up so I couldn't play any of my games. However, I turned it on today took FIFA 10 out of the slot tray got a tissue and swiped the foam thing on the tray and with the disc just gently moved it from left to right to see if it could remove any dust (if it was dust). The disc went back in and the game logo showed up, so just try that and see if it workds before sending it off. :)


thanks, but no luck. I've tried pretty much everything now so i'm sure it's kaput. Dusted, restarted, been through each of the 5 items in the safe mode menu and run them, but nothing's worked. i even did the 3 hour full format of the console, so now i've lost every single f**king save/trophy etc etc.

nothing at all's worked. i ran the update just before broke, and it's a coincidence that it broke straight after it was installed. looking online, there are a heck of a lot of people who've experienced exactly the same problem.

i've done nothing to the console, kept clean, not used too much at all either. my ps2 died of the same problem, just stopped reading discs full stop. do i have bad luck, or are sony sh*te?

THESAINT - i'll give the act a read. do you think i stand a chance?? i'm thinking i'm just going to get it fixed for £99 becuase i don't have a dvd player anymore either...

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