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My PSN connection problem!

soulfulassassin Avatar
banned6y, 7m agoPosted 6 years, 7 months ago
Im having problems connecting to most people online! I try to play people on FIFA 10 and it will freeze on team selection and on BioShock 2 my friend invites me but it just fails to connect to him every time and his other friends can connect to him. Im with BT and get 6mb download speed and i get NAT 2 on connection test. Ive also tried using different DNS codes but i end up with NAT 3 which is worse. I just dont know how to fix the problem. Anyone know how to fix my annoying problem?
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soulfulassassin Avatar
banned6y, 7m agoPosted 6 years, 7 months ago
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#1
You may need to open certain ports on your router.

Go here and find your router from the list: http://portforward.com/english/routers/port_forwarding/routerindex.htm
from there, find the guide for "Playstation Network". Follow that, restart your console and try again.

According to the Sony website, these are the ports which you need open - so open any of these not included in the guide on the website linked to above:
* TCP Ports: 80, 443, 5223
* UDP Ports: 3478, 3479, 3658

Alternatively, if you can set up a static IP address for your PS3 (through Settings -> Network settings and then Advanced configuration [or something like that]). Now take that IP address and enter it into your routers settings page under the "DMZ server" setting.
If you have a Netgear router, I can be of more help as I have one of those but if you have any other model, you'll have to figure out where the DMZ setting is on your own.
By setting your PS3 as the DMZ server, you are opening all ports to it (so you don't need to follow the guide above to open specific ports as they're all open already!)

Hope that helps --!
banned#2
I have a BT Home Hub i connect to...
#3
soulfulassassin
I have a BT Home Hub i connect to...


Bt Home Hubs are bad for PS3 connection, to sort mine when I used it I just changed the wireless channel in router and it connected right away.
#4
I won't be able to help any further than giving you these links to a guide then I'm afraid:

BTHomeHub (white one): http://portforward.com/english/routers/port_forwarding/BT/BTHomeHub/PlayStation_Network.htm

or BTHomeHub2 (black one): http://portforward.com/english/routers/port_forwarding/BT/BTHomeHub2/PlayStation_Network.htm
banned#5
Should i buy a Netgear router then?
#6
soulfulassassin
Should i buy a Netgear router then?


This is an issue which can probably be resolved so I wouldn't go out and buy anything yet.

First thing to try would be changing the wireless channel as ryouga suggested (that's if you use wireless to connect your PS3 to the HomeHub). You can do this by going to the web address http://bthomehub.home and logging in. From there look for a setting which lets you specify a channel for the wireless - there will be a selection of number (from 1 to 12). Try a different one to the one currently selected (or change it from Automatic if its on that).

Second thing to try would be opening the ports on the Homehub as I have explained.

Lastly, you could try connection the PS3 to the Homehub using an Ethernet cable instead of using wireless (if you use wireless).
banned#7
oldmanhouse
This is an issue which can probably be resolved so I wouldn't go out and buy anything yet.

First thing to try would be changing the wireless channel as ryouga suggested (that's if you use wireless to connect your PS3 to the HomeHub)

Second thing to try would be opening the ports on the Homehub as I have explained.

Lastly, you could try connection the PS3 to the Homehub using an Ethernet cable instead of using wireless (if you use wireless).



Yeah i connect to the BT Home Hub wirelessly. But is it safe opening ports? Im kinda crap at these sort of things lol...
#8
Yes, opening the ports listed in my first post and the guide is safe. You should only open them for the PS3 though. That's why you need to set up a static IP on the PS3 through the Network settings - so your router only lets connections through over those ports for your PS3, no your computer too.

Here's a guide how to set up a static IP on your PS3: http://portforward.com/networking/staticip-ps3-playstation-3.htm

I would first try changing the wireless channel though as I know from past experiences troubleshooting my girlfriend's Homehub that the wireless is dodgy. In her case, changing the wireless channel fixed the problem.
banned#9
oldmanhouse
Yes, opening the ports listed in my first post and the guide is safe. You should only open them for the PS3 though. That's why you need to set up a static IP on the PS3 through the Network settings - so your router only lets connections through over those ports for your PS3, no your computer too.

Here's a guide how to set up a static IP on your PS3: http://portforward.com/networking/staticip-ps3-playstation-3.htm

I would first try changing the wireless channel though as I know from past experiences troubleshooting my girlfriend's Homehub that the wireless is dodgy. In her case, changing the wireless channel fixed the problem.




Ok thank you for your help.
#10
soulfulassassin
Ok thank you for your help.


No prob, hope you get it sorted :thumbsup:

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