My XBOX360 has died - what to do next - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

My XBOX360 has died - what to do next

SpoonyBoy Avatar
7y, 3m agoPosted 7 years, 3 months ago
I got the Red Ring of Death from my XBOX360 last night, it was purchased in 2007 instore at Blockbuster.

I've started to arrange a repair through Microsoft (2-3 weeks ouch).

I was wondering if anyone else had any luck with taking it back to the retailer & saying the item was not 'fit for purpose' for a replacement - as per the sale of goods act (below).

I'm just trying to work out a quick/cheap way to get my xbox up & running again.

http://www.which.co.uk/advice/understanding-the-sale-of-goods-act/your-rights/index.jsp
Other Links From Next:
SpoonyBoy Avatar
7y, 3m agoPosted 7 years, 3 months ago
Options

All Comments

(13) Jump to unreadPost a comment
Comments/page:
#1
if you bought it in 2007 then i dont think taking it back to shop will do you any good unless you took out extended warranty, if its not under guarantee then microsoft or a local repair shop (if there is one in your local area that does that sort of thing) is the way to go
#2
Always keep a spare 360... That's what my grandad always used to say! I've got three!

Seriously SOGA isn't worth the paper it's printed on - send it back for a weeks holiday in Germany and go some walks or something...!
#3
What I'm about to say might damage a lot of ears but I've done this and done it successfully multiple times.

Go out there, purchase yourself an xbox 360 (game, gamestation, pc world, john lewis etcc) just make sure they have a full refund return policy for faulty items.

after you buy it, make sure you keep the reciept... wait for a couple of weeks, put the old ex-box (get it? lool) in the new box with all the wires etc. Take it back to the shop and say it's faulty. vuala.

I done that 3 times, once for my brother (gamestation last year), once for my friend (game last year) and once for myself (at PC world just a few months ago) they only bothered to actually test it at game, the other two just gave me a new one lol.
#4
They don't take 2-3 weeks anymore. More like 2 days. They will likely replace your console as soon as you sort delivery.
#5
It's still under the MS 3 year guarantee, so can be repaired free.

I was just thinking that it's a known fault at the time of sale & therefore was not really fit for sale (this xbox is a replacement from Blockbuster after the 1st one died after 3 months)

Thanks for the advice MUS_NE but I can afford to buy a new console. The only thing stopping me buying an elite today is the fact the old one (that cost £300 at the time) is still under warranty......next time I get RROD I'm going to cremate it.
#6
sent mine off about 3 months ago..had it back within the week..and a free months live card
#7
Adam2050
They don't take 2-3 weeks anymore. More like 2 days. They will likely replace your console as soon as you sort delivery.


Thats sounds alright to me! I've arranged collection for Monday so if I get it back next week I would be made up....cheers.
#8
akme
sent mine off about 3 months ago..had it back within the week..and a free months live card


You almost had me convinced that was good service...
#9
Flodd
You almost had me convinced that was good service...


it was good...sent it off in its little coffin..i cried...i was grumpy...it came back...i was happy...my partner is happy that im no longer mr grumpy
#10
My 360 got 3 red lights the other week. I used the One Show Sale of Goods Act Template to request a return/repair from GAME (Bought the console from them in Jan 2006) & they were willing to sort it out.

I didn't send it back as I don't have the box it came in, the original console was replaced by MS after the first fault & my impatience led me to take the 360 apart, apply new thermal paste & attach washers to the 'X' brackets underneath the mobo.... I think that might void any retailer warranty.

If you have the original console then I would try to get a replacement via the retailer rather than a repair or refurb from MS that will fail within 13 months.
#11
akme
sent mine off about 3 months ago..had it back within the week..and a free months live card


Same here for a month and a half ago.

The console I got back was a newer refurbished model (different serial number) as they must now just send out refurbs to cut down on the turnaround time. On the Xbox repair status site it said something like 'repair cancelled' then the serial number in my account changed to the new one just before they sent it to me.
#12
Ungreat
Same here for a month and a half ago.

The console I got back was a newer refurbished model (different serial number) as they must now just send out refurbs to cut down on the turnaround time. On the Xbox repair status site it said something like 'repair cancelled' then the serial number in my account changed to the new one just before they sent it to me.


Did you get one with HDMI out on it?

Would be handy to free the only component connection on my TV for my Wii.
#13
SpoonyBoy
Did you get one with HDMI out on it?

Would be handy to free the only component connection on my TV for my Wii.


No.

Same console as far as type just with a slightly newer production date.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!