We got a subscription for Total Guitar for my hubby in June.
I also had a trial subscription for a gaming magazine with them that I cancelled
like 2 months ago. They kept on taking money for the trial sub. so I emailed them
and got told they would refund me via cheque and that I should cancel the DD so it won´t happen again. I then asked if that will affect my hubby´s Total Guitar sub. and they said it won´t.
So now here´s the problem:
The new issue of Total Guitar was out on friday, we haven´t received it...
So we looked into our account with them online and it says the subscription is cancelled.
I believe it may have to do with the cancelled DD for the other magazine.
But isn´t the "contract" with them for 12 months and you can´t just stop it by cancelling the DD? You´d think they would have sent us an invoice if they can´t take the money via DD?
Sorry this is so long lol but I had to mention everything that has to do with it...
Thanks for the help in advance..