myhermes collection - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

myhermes collection

£0.00 @ myHermes
Does anyone have experience rearranging a collection with them? I requested for collection for Monday but they never showed up (spent the whole day waiting for them), and as usual they attempted colle… Read More
Downloader Avatar
6y, 4m agoPosted 6 years, 4 months ago
Does anyone have experience rearranging a collection with them? I requested for collection for Monday but they never showed up (spent the whole day waiting for them), and as usual they attempted collection the next day which I missed.

They left a calling card, but there were no details of the delivery person on the card. Will they come again today, or must I set a date with them?
Tags:
Other Links From myHermes:
Downloader Avatar
6y, 4m agoPosted 6 years, 4 months ago
Options

All Comments

(13) Jump to unreadPost a comment
Comments/page:
#1
They are useless, tried with them twice over the last month and they failed to show, ditched them no and refuse to use them, use HDNL instead and they have been great, collected when said and delivered well within timescale
#2
I WAS going to use them but then googled them and found many people describing the same situation you are describing now so decided against it.
#3
nwressell
They are useless, tried with them twice over the last month and they failed to show, ditched them no and refuse to use them, use HDNL instead and they have been great, collected when said and delivered well within timescale


So is it possible to cancel and get a refund if paid through paypal? Should have just sticked with collectmyparcel (DHL48) as they were efficient last time i used them.
#4
From their website if you look....

What if I miss the scheduled collection?
If you are not present when the courier calls then the courier will leave a card. On the reverse of the card will be the couriers contact details which you should use to re-arrange the collection. If you have any problems please contact us .

https://www.myhermes.co.uk/wps/portal/PN_CTR/c1/hY1LDoJAEETPwgFMN8zwcTkKwgQUBUVgQ0YlBFABYyTcXlzpRq1avtQrSGHsVTzKQtzL5irOEEOqZaHBAsqnBO1FYCI3GNqyTQjOceTJBzdka44KYcTR9TVBSv6s96-_3_sXxy9hCCunueSQQKq_Lb5nUeTcMYMwGF9lBbYQI83CamjdbXh3vaO-qYa-dWsSzfqmVid51Poi0qxc8zeHTpW7ndtzdlraw62QpNGf_PS3lxgrKjLOJOkJZ9_-LA!!/dl2/d1/L2dJQSEvUUt3QS9ZQnB3LzZfUzhBUjRJOTMwT0pSNTBJSUY1Tjg0TTI0TzE!/?nID=6_S8AR4I930GFRD0I8A0G1G330C0&cID=6_S8AR4I930GFRD0I8A0G1G330C0

We have a team of people dedicated to helping you.

You can contact us via the contact form below and receive an immediate response.


Our working hours are:8:00am to 8:00pm Monday to Friday
8:00am to 6:00pm Saturday and Sunday.

Alternatively you can contact us by telephone on 0871 246 1583.
#5
personally ive never had any trouble.

The local person who does the myhermes in my area always comes around 11/12.

i think it really does depend on who the agent you have in your area.
#6
Well booked for a collection with collectmyparcel last night and they have just picked it up today, very efficient. Meanwhile, the couple emails i've sent to myhermes have yet to be replied.
#7
Downloader
Well booked for a collection with collectmyparcel last night and they have just picked it up today, very efficient. Meanwhile, the couple emails i've sent to myhermes have yet to be replied.


just did a quote on there and its cheaper to use interparcel and was next day delivery not 48 hour

Edited By: Emzy81 on Jan 20, 2011 12:45
#8
myhermes are useless. never appeared for my collection. Never responded to emails. took 3 days to respond when i put a dispute through paypal. claim they have no reference of my order on the system. Never again.
#9
Emzy81
Downloader
Well booked for a collection with collectmyparcel last night and they have just picked it up today, very efficient. Meanwhile, the couple emails i've sent to myhermes have yet to be replied.


just did a quote on there and its cheaper to use interparcel and was next day delivery not 48 hour


Yeah i think they were cheaper but the cheapest courier (citylink) doesnt delivery to aberdeen apparently.

shanecr
myhermes are useless. never appeared for my collection. Never responded to emails. took 3 days to respond when i put a dispute through paypal. claim they have no reference of my order on the system. Never again.


Did you get your money back from the dispute?

Edited By: Downloader on Jan 20, 2011 12:53
#10
Downloader


Did you get your money back from the dispute?


not yet.
#11
shanecr
Downloader


Did you get your money back from the dispute?


not yet.


When did you file for the claim? just recently?
#12
I've never had a problem with myhermes, never missed a collection, and always delivered quite sharply :D, all depends on the agent in your area
#13
Downloader
shanecr
Downloader


Did you get your money back from the dispute?


not yet.


When did you file for the claim? just recently?


few days ago. i'll give them a couple more before i escalate it.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!