Need advice/help with credit card. - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Need advice/help with credit card.

manzi Avatar
9y, 3w agoPosted 9 years, 3 weeks ago
I recently purchased a Dell laptop on my credit card but then cancelled the order before the laptop was delivered. I was still charged for the laptop without knowing and interest was addedd to the amount. I called Dell and i was refunded the full amount but when i checked on my Credit card bill i realised I was still being charged for the Interest.

Can Barclays do this? Do i still have to pay the interest, or should I call Barclays to get it cancelled, or Dell to get the Interest refunded?

Thx for any help
manzi Avatar
9y, 3w agoPosted 9 years, 3 weeks ago
Options

All Comments

(5) Jump to unreadPost a comment
Comments/page:
#1
manzi
I recently purchased a Dell laptop on my credit card but then cancelled the order before the laptop was delivered. I was still charged for the laptop without knowing and interest was addedd to the amount. I called Dell and i was refunded the full amount but when i checked on my Credit card bill i realised I was still being charged for the Interest.

Can Barclays do this? Do i still have to pay the interest, or should I call Barclays to get it cancelled, or Dell to get the Interest refunded?

Thx for any help


Interest should've only been charged after you received a statement and it was on their and you subsequently not paid.

Whoever made the mistake, whether you, Dell, or Barclays is liable.
#2
interest is charged a month in arrears so if you have a statement with the laptop on it the interest amount should not be relevant as it will be relating to the charges on the previous statement. Interest for the laptop wont show until your following statement and assuming dell refunded the amount within a few days the interest would only be minimal
#3
Dell basically charged me for the laptop for over 1 month until i realised; hence interest was charged. Dell only refunded the amount for the laptop but not the interest. So am i supoosed to pay the interest or should I call Barclays to get it canclled, or shoudl i call dell to get them to credit the intreset back?
#4
i would call dell cause it is there mistake if they charged you despite cancelling so they should therefore be the ones responsible , failing that credit cards will usually refund interest as a one off if you beg enough :)
#5
I'd call Barclaycard, they can refund you and then get their money back from Dell for mis-charging.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!