I bought a zune 80 on ebay (item number 250521510502).
It came without any packaging or the headphones, broken (wouldn't save or play music) and scratched. I opened a paypal claim and got the response:
After carefully reviewing your case, we've determined that you'll be
eligible for a refund (including handling and postage) once you've returned
the merchandise to the seller.
Does this mean the cost of return posting? What posting should I use?