Need help choosing broadband...Urgent.

K1LLER HORNETposted 1 year, 3 months ago

Hi,

I have recently terminated my Virgin Media contract early (without penalty) due to getting a very very poor connection.

Now I am in need of another provider before VM cut me off on 12th March.

What I use my broadband for: XBOX Live, downloading 100+GB/mth, multiple PC's connected simultaneously, Streaming Netflix/Youtube/iPlayer, etc.

I've looked at O2 extensively & I don't think their traffic management is for me. Good latency but lots of throttling.

Just looked @ Sky & they can do Broadband Unlimited + Line Rental for £16/mth + £70 Quidco, however there is a line activation fee of £39...
I also spoke to a lady @ Sky & she said that you cannot get Sky Broadband without Sky Line Rental which sounded a little odd.

I'm also thinking of joining Be Unlimited, but they are very expensive. No doubt a great connection, but expensive.

Anyway, I just need some help deciding who to go for (either companies listed above or any I've missed).

Any help is appreciated.

Thanks.

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steve019801 year, 3 months ago #1 Show comment toolsReply
Look at Tesco and Orange.
doritos1 year, 3 months ago #2 Show comment toolsReply
plusnet - I'm with them, fibre optic (basically uses BT infinity) impressed thus far - apart from that few hours where plusnet went AWOL oO
newbie10011 year, 3 months ago #3 Show comment toolsReply
Were you with Virgin cable or ADSL service
jase.21 year, 3 months ago #4 Show comment toolsReply
If its a Virgin cable line you have you will need to consider the cost of putting in a new standard telephone line, assuming you dont have one already
bernyrabbit1 year, 3 months ago1 Like #5 Show comment toolsReply
bt was rubbish, that was years ago.
Orange, rubbish, bad connections.
talk talk, utter rubbish!
Now with Sky, no problems, so much better and unlimited!
steve019801 year, 3 months ago1 Like #6 Show comment toolsReply
bernyrabbit
bt was rubbish, that was years ago.
Orange, rubbish, bad connections.
talk talk, utter rubbish!
Now with Sky, no problems, so much better and unlimited!

I've never had a problem with Orange. Fast connection speed, reliable and any problems are quickly resolved. And it's unlimited and cheap.
DudeyGeeza1 year, 3 months ago #7 Show comment toolsReply
with your usage, a BT phone line will cripple you.

cable broadband from virgin is your best bet :p

Edited By: DudeyGeeza on Feb 19, 2012 19:01
leecroot1 year, 3 months ago #8 Show comment toolsReply
steve01980

bernyrabbit
bt was rubbish, that was years ago.
Orange, rubbish, bad connections.
talk talk, utter rubbish!
Now with Sky, no problems, so much better and unlimited!

I've never had a problem with Orange. Fast connection speed, reliable and any problems are quickly resolved. And it's unlimited and cheap.

Same for me on Orange. I dont pay as i have a phone contract with them. I think a lot depends on area.
g1bbuk1 year, 3 months ago2 Likes #9 Show comment toolsReply
Anything but talktalk. I'm on the verge of a breakdown trying to get away from them...
sancho19831 year, 3 months ago #10 Show comment toolsReply
I'm with be, and have been for years. When I get to the end of my contract I tell them that o2 are cheaper and they give me it for 10 pounds for the next year's contract.

Can't recommend them enough
Adam20501 year, 3 months ago #11 Show comment toolsReply
Sky have been rubbish for months, loads of problems throughout the North West it seems.
maccy11 year, 3 months ago #12 Show comment toolsReply
g1bbuk
Anything but talktalk. I'm on the verge of a breakdown trying to get away from them...

I think they used to be Tiscali - It took us four months to get rid of them (5 years ago). Excuse after excuse, they had input the wrong telephone number, blah blah blah. When I did a review search of them, it was nightmare reading.

If I knew then what I know now, I would not have let them get away with it, you definitely live and learn.

Edited By: maccy1 on Feb 19, 2012 19:12
longbowassassin1 year, 3 months ago #13 Show comment toolsReply
been with bt for years never had any problems
K1LLER HORNET1 year, 3 months ago #14 Show comment toolsReply
Have just had a look at Plusnet. The 40GB cap is not enough for me.

Gonna have to look into Tesco/Orange a bit more.

newbie1001
Were you with Virgin cable or ADSL service

Cable 30MB package. Speeds & latency was fine until last month. From then on it's been a downward spiral. Ping Test result below.

jase.2
If its a Virgin cable line you have you will need to consider the cost of putting in a new standard telephone line, assuming you dont have one already

Already have BT sockets, so would just need activation. BT have said today it shouldn't be an issue.

DudeyGeeza
with your usage, a BT phone line will cripple you.

cable broadband from virgin is your best bet :p

I would have agreed with you a month ago, but not now.
When cable internet is good, it's good. When it's bad, it's both bad & almost unfixable (for VM anyway).

Have a look at this pingtest result from last week:

Latest result:

Edited By: K1LLER HORNET on Feb 19, 2012 19:16
steve019801 year, 3 months ago #15 Show comment toolsReply
maccy1

g1bbuk
Anything but talktalk. I'm on the verge of a breakdown trying to get away from them...

I think they used to be Tiscali - It took us four months to get rid of them (5 years ago). Excuse after excuse, they had input the wrong telephone number, blah blah blah. When I did a review search of them, it was nightmare reading.

If I knew then what I know now, I would not have let them get away with it, you definitely live and learn.

Talk Talk took over Tiscali some years ago. Tiscali were OK.
aircanman1 year, 3 months ago1 Like #16 Show comment toolsReply
Obviously you have had VM look at this issue, it is not common for a speed issue to be bad like that without them being able to fix it. Did they say there is no issue their end or have they said there is a problem?
DudeyGeeza1 year, 3 months ago1 Like #17 Show comment toolsReply
K1LLER HORNET
Have just had a look at Plusnet. The 40GB cap is not enough for me.

Gonna have to look into Tesco/Orange a bit more.

newbie1001
Were you with Virgin cable or ADSL service

Cable 30MB package. Speeds & latency was fine until last month. From then on it's been a downward spiral. Ping Test result below.

jase.2
If its a Virgin cable line you have you will need to consider the cost of putting in a new standard telephone line, assuming you dont have one already

Already have BT sockets, so would just need activation. BT have said today it shouldn't be an issue.

DudeyGeeza
with your usage, a BT phone line will cripple you.

cable broadband from virgin is your best bet :p

I would have agreed with you a month ago, but not now.
When cable internet is good, it's good. When it's bad, it's both bad & almost unfixable (for VM anyway).

Have a look at this pingtest result from last week:

Latest result:

yours is poop!
steve019801 year, 3 months ago #18 Show comment toolsReply
My current pingtest result:
GAVINLEWISHUKD1 year, 3 months ago #19 Show comment toolsReply
aircanman
Obviously you have had VM look at this issue, it is not common for a speed issue to be bad like that without them being able to fix it. Did they say there is no issue their end or have they said there is a problem?

+1

Packet loss is too high. Either local cable issue (bad connection) or the modem is faulty.
nightstud1 year, 3 months ago #20 Show comment toolsReply
take a look at be there expensive but excellent