Need some advice regarding a laptop screen prob and repairs... - HotUKDeals
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Need some advice regarding a laptop screen prob and repairs...

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We bought a laptop 3 years ago and purchased the extra 5 years warrenty, the hard drive went at 13 months and was fine up until last Oct when the adapter post broke and the screen had a blue line virt… Read More
CuteKitty26 Avatar
8y, 4m agoPosted 8 years, 4 months ago
We bought a laptop 3 years ago and purchased the extra 5 years warrenty, the hard drive went at 13 months and was fine up until last Oct when the adapter post broke and the screen had a blue line virtically but when you moved the screen it went. We sent the laptop to be fixed and it came back with the adapter thing fixed but blue line still there.

We rang up again to get someone out, the next day the laptop had serious errors and froze completly, my husband rang them to get advice, he said its not a software prob and its a hardware prob so had to put a note in for the engineer.

The laptop came back with the line gone and a new mainboard. 2 weeks later the screen had loads of horozonal lines all down it and got worse the longer the laptop was on so rang them again the begining of Jan, they picked it up and we got it back friday and now on the task bar bit of the screen theres whitesh light area as if something is pushing on the screen. Its at the bottom and about 1cm long.

Would i be able to ring up about that? or would they say that its too small and kinda of like hard luck???? We watch quite a few films on the laptop (take it up to bed to watch as our tv is broke in the bedroom) and because we know its there it draws your eyes to the bottom...

Many Thanks and sorry for it being long...
CuteKitty26 Avatar
8y, 4m agoPosted 8 years, 4 months ago
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