Need to return some shoes to Schuh store - HotUKDeals
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Need to return some shoes to Schuh store

Civic EG6 Avatar
6y, 10m agoPosted 6 years, 10 months ago
I bought some shoes online however they don't fit well. I would like to return them to a store, on the returns form it says I need to provide the online confirmation email+returns form+ credit card used.

Problem being I deleted the confirmation email, any of you guys got a refund before without the email?

Thanks
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Civic EG6 Avatar
6y, 10m agoPosted 6 years, 10 months ago
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#1
email there customer services and give them all details you can im sure they'll sort you out...when i worked for them they were very flexible with refunds
#2
I bought some shoes for my wife recently, i know they have a refund policy of 365 days, but what i cant remember is whether or not i created an account or if they ask to create one before you purchase something. If you did create one, check in your order history and just print it off from there

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