Fuming at the moment and have been since 12.30am this morning, had a buyer purchase an item from me on the 14th of March, "0" feedback and registered on with ebay on the 12th of March, no payment, send them a nice email 5 days after non payment, saying "if you have purchased the item by mistake or no longer want the item let me know and we can cancel the transaction" didnt hear back so i opened a NPB dispute on the 8th day, last night i received a neg from the buyer saying the item was "poor quality" wtf, didnt pay so they didnt get it, unless they are psychic how could they leave a comment like that?
Emailed ebay to ask them to remove as it was obviously false as how can they say it was poor quality if they never recieved it, ebay replied "sorry nothing we can do" but if they dont reply to the NPB dispute email us and we may be able to remove it!!
I emailed back to quote one of their exceptions where an neg can be removed
"Feedback is left by users who bid on or purchased an item only for the
purpose of leaving negative feedback for another user, with no intention of
Had an email back to say still nothing we can do, we HAD over 2100 (100% positive) until this, and we also have another buyer who purchased on the 21st, "0" feedback, similar hotmail.co.uk account and they havent paid either, so im expecting another neg in the next few days, anything i can do,
Im pretty sure i know who it is (and tinks will also from my other problem i had with an ebayer using my buying account)