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Netgear router problems

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Help please :oops: I have a Netgear WGT624 Router connected via my NTL Cable Modem. I have 2 wireless Laptops and three cabled computers connected to the Router and the Router keeps turning itself… Read More
dinosteveus Avatar
1d, 3m agoPosted 1 decade, 3 months ago
Help please :oops:
I have a Netgear WGT624 Router connected via my NTL Cable Modem. I have 2 wireless Laptops and three cabled computers connected to the Router and the Router keeps turning itself off. I have to remove the power lead and the insert it again, but it will only allow 1 computer to be connected before it turns itself off again.
What should I do now?
New one or what?
dinosteveus Avatar
1d, 3m agoPosted 1 decade, 3 months ago
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#1
By turning itself of do you mean turning its mains power off (i.e. all LEDs switch off) or simply the network traffic doesn't go through, but the router is still on?

If the former, then you probably should be browsing this site for a new one, if the latter, then how often does it happen? If about every few hours to every few weeks then this is quite common with Netgear routers (or routers in general) and it's usually the result of weak signal (do you know how far away are you from the closest NTL Cable switch?).

Anyway, try resetting the routing tables by removing the power lead, waiting about 30 seconds and plugging it back. If that doesn't work, try upgrading to the latest firmware if you haven't done so already (http://kbserver.netgear.com/release_notes/d102608.asp).
#2
Hi Kemot, Thanks for the reply.
All the LEDs just switch off and I lose all internet connection.
I cannot see a pattern to it, sometimes it was staying on for 4 hours and then it lasted just 2 minutes.

I don't understand how to upgrade the Firmware. Your link didn't take me to the right page, (at least I don't think it did).
1 Like #3
Dino..I have a Netgear DG834G and have never experienced your problem..but I am ASDL not cable.
I have tried the netgear website but it seems to be down at present.

http://kbserver.netgear.com/products/WGT624SC.asp

got it..the link you require
#4
Thanks Currychops :)
This 'problem' started about three days ago.
1 Like #5
You need a new router. I'm 100% sure this is a fault that you can't easily repair.
#6
[SIZE=2]Thanks Currychops and kemot1984.[/SIZE]
[SIZE=2]Looks like a new one it is.[/SIZE]
[SIZE=2]Any recommendations?[/SIZE]
[SIZE=2][/SIZE]
[SIZE=2]Have some rep guys for your time and help:)[/SIZE]
#7
This looks like an awesome deals to me:
http://www.ebuyer.com/UK/product/78215
#8
kemot1984
This looks like an awesome deals to me:
http://www.ebuyer.com/UK/product/78215

This one is only 54Mbps and the one we have is 108Mbps. Would the difference be really noticeable?
#9
Not to up on routers Dino, but Belkin have a lifetime guarantee!
#10
cuzzy
Not to up on routers Dino, but Belkin have a lifetime guarantee!

Interesting, Thanks :thumbsup:
#11
Have you tried the 'reset' option on the back of the router?
#12
Browni
Have you tried the 'reset' option on the back of the router?

Yes :thumbsup: Nothing changed.:-(
#13
avoid Belkin thats what I use and keeps cutting out when online randomly informed Belking crap customer surport didn't want to know
#14
dinosteveus
Yes :thumbsup: Nothing changed.:-(

How did you do it though?

Did you just tap it once, or press and hold for over 30 secs?
#16
Well, it depends...

What's the speed of your NTL broadband connection? Suppose it's 8Mbps. Then if you had a single computer connected to it, you wouldn't notice any difference, since it would be this 8Mbps broadband that would be the slowest connection and not the 54Mbps wireless. If you have 8 PCs connected, and then you use all of them at the same time the wireless bandwith gets divided between all of them and on average they each get 7Mbps, but this is still OK, as the NTL's 8Mbps gets divided between the 8PCs as well. The problem comes when you try to shift a lot of data between the PCs themselves (as opposed to downloading stuff from the Internet). Normal ethernet card support 100Mbps by default nowadays and a lot of them support 1 or even 10 Gbps. So to sum up, 54Mbps is more than enough to service even a lot of PCs to connect to the Internet, but it's not the best idea as a solution for transferring a lot of data on the local network. However, not much better is the 108Mbps wireless - if you really want to copy a lot (and I mean A LOT) between the PCs then get code gigabit ethernet cards for them.


So, If I were you, I'd get the 54Mbps and wouldn't worry too much about anything faster - you simply won't notice this 99.99% of the time.
#18
Browni
How did you do it though?

Did you just tap it once, or press and hold for over 30 secs?

I just pushed it in the first time I tried it, all the lights went out and then came back on but that had no effect at all.
I then pushed it in for more than 30 seconds and the result was the same as above.
#19

I think that's ADSL. I'm on Cable.
#20
kemot1984
Well, it depends...

What's the speed of your NTL broadband connection? Suppose it's 8Mbps. Then if you had a single computer connected to it, you wouldn't notice any difference, since it would be this 8Mbps broadband that would be the slowest connection and not the 54Mbps wireless. If you have 8 PCs connected, and then you use all of them at the same time the wireless bandwith gets divided between all of them and on average they each get 7Mbps, but this is still OK, as the NTL's 8Mbps gets divided between the 8PCs as well. The problem comes when you try to shift a lot of data between the PCs themselves (as opposed to downloading stuff from the Internet). Normal ethernet card support 100Mbps by default nowadays and a lot of them support 1 or even 10 Gbps. So to sum up, 54Mbps is more than enough to service even a lot of PCs to connect to the Internet, but it's not the best idea as a solution for transferring a lot of data on the local network. However, not much better is the 108Mbps wireless - if you really want to copy a lot (and I mean A LOT) between the PCs then get code gigabit ethernet cards for them.


So, If I were you, I'd get the 54Mbps and wouldn't worry too much about anything faster - you simply won't notice this 99.99% of the time.


I'm on 4Meg from NTL. We have at least two computers on at the same time.
#21
You'll be fine with a 54Mbps router. I've been fine with 4 PCs on 11Mbps router with 2Mbps broadband.
#22
kemot1984
You'll be fine with a 54Mbps router. I've been fine with 4 PCs on 11Mbps router with 2Mbps broadband.

Is this worth an extra £8.00?:-
http://www.currys.co.uk/martprd/store/cur_page.jsp?BV_SessionID=@@@@0836972790.1170624833@@@@&BV_EngineID=ccdiaddkdffdgkecflgceggdhhmdgmk.0&page=Product&fm=null&sm=null&tm=null&sku=250537&category_oid=
#23
I'd go for the cheaper one as you also get a free PCMCIA card. And they both are compatible with the 802.11b and 802.11g standards, so it's not the case that one will get out of date sooner or something. It's just the one from curry's is slightly faster, but as I said above, I don't think you'll ever see the difference.
#24
kemot1984
I'd go for the cheaper one as you also get a free PCMCIA card. And they both are compatible with the 802.11b and 802.11g standards, so it's not the case that one will get out of date sooner or something. It's just the one from curry's is slightly faster, but as I said above, I don't think you'll ever see the difference.


OK. :thumbsup:
Thanks for the help :-D
banned#25
Hey, Dino...great post -
#26
The linksys work great with NTL..my mate has one on NTL and he's really pleased with it
http://www.morgancomputers.co.uk/shop/detail.asp?ProductID=3661&CategoryID=203&SubCategoryID=291
#27
currychops
The linksys work great with NTL..my mate has one on NTL and he's really pleased with it
http://www.morgancomputers.co.uk/shop/detail.asp?ProductID=3661&CategoryID=203&SubCategoryID=291


Thanks Currychops :thumbsup:
When I bought the Netgear I thought that was the 'top' model, now I'm going 'down' a model but up quality.:-D
#28
qualitywise, I think that D-Link, Linksys and Netgear and very similar. And there is always a chance of any of them being faulty... it's just a piece of hardware....
#29
dinosteveus
Thanks Currychops :thumbsup:
When I bought the Netgear I thought that was the 'top' model, now I'm going 'down' a model but up quality.:-D


So how old is the Netgear?...they seem to have a good reputation...I think someone has already cast doubt on Belkin..I would agree as another friend had a Belkin that failed..he's now got a Netgear.
#30
currychops
So how old is the Netgear?...they seem to have a good reputation...I think someone has already cast doubt on Belkin..I would agree as another friend had a Belkin that failed..he's now got a Netgear.

Only about 18 months :-(
#31
Dino..just thinking have you tried powering the Netgear from another voltage regulated plug as they sometimes give trouble?..make sure it is the same voltage.
#32
currychops
Dino..just thinking have you tried powering the Netgear from another voltage regulated plug as they sometimes give trouble?..make sure it is the same voltage.

Yep, I tried that last night. No joy :-(
It went off completely this morning, so I've only got one computer online. This is causing major probs.
#33
O well you seem to have gone through the same thought process...so it looks like a new router.

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