So I have two laptops I need to sell, send them to CeX freepost, takes 3 days to arrive with them, then another six for the item to be "preparing for testing" before they discover a non-existent crack on one laptop, and "battery has wear" for the other (it still worked fine) and send them back to me.
Don't ever sell to them online. Same thing happened when I sold them iPods online - they were both rejected due to a tiny line of dead pixels even though I rated them "C" which I have been told takes them into account.
So yeah, last time I'll sell something to them. Missed out on £144 after them taking over a week.