New car niggles - how reasonable am I being??? - HotUKDeals
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New car niggles - how reasonable am I being???

SirBargainsALot Avatar
5y, 5m agoPosted 5 years, 5 months ago
I traded in my old Ford Fiestafor a Renault Megane iMusic edition a month ago. It's a lovely car aside from three niggles - and I'd like HUKDers opinions on how picky I'm being - or whether you reckon I should take them up with the dealer:

* Stereo is AWFUL. Connectivity options are great but it distorts after 75% volume. This is an iMusic special edition with uprated stereo and speakers. The service guys reckon this is normal...

* Passenger door isn't quite flush with the body when shut

* Drivers side door is creaky when shut - creaks when pulling away, when braking, when turning etc.

How much of this do you thinkis reasnable in a motor, and what do you think I should pursue?
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SirBargainsALot Avatar
5y, 5m agoPosted 5 years, 5 months ago
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#1
My opinion is everything apart from the stereo.

Can you compare your car to one the same in the showroom? If they are different you've got a good case.
1 Like #2
Drivers side door is creaky when shut - creaks when pulling away, when braking, when turning etc

Does it close properly?!!

Take it back now and ask for full refund.
banned 1 Like #3
Do you need the volume above 75%???
#4
Straight back and ask to speak to the dealer principal, tell him all the info, tell him how disappointed you are and you want it all sorting asap.

Is it a brand new car?
#5
Good luck in getting Renault to do owt.
My mate took his motor back a few times to fix his stereo and they did nothing 3 times !!
#6
I'd say all of em!

If its an imusic one then the stereo should be right surely?!
The door being flush.. how much is it out by, a little or a lot?
The noises from the other door will prob drive you mad!

If you're going to complain/take it back, then you might as well go for all 3!

Anywho, just wanted to say Hi! :3
#7
I don't think you are being picky, take it back. Should be an easy job on the doors. Stereo maybe a little difficult to cure though. As above explain your issues to the manager. Then go from there.
#8
Personally, there is not much you can say about the stereo, because you should test that sort of thing when you buy the car. You cant buy it then say it doesn't go faster than 120 mph can you?!

The doors are more important, they need to be adjusted, which can be done quite easily.
#9
You paid for a car that works fully. Considering the amount they cost now when brand new I would expect it to be perfect!
banned#10
you have checked it hasnt been in a major accident right? Doors not fitting flush and creaking isnt a good sign

stereos arent really meant to be on volume above 75%! No wonder it distorts oO
#11
Thank you all - that puts things in perspective.

In response:

* It's a used car, but it's less than a year old, only got 8k miles on it, an the only other owner was the dealer as it was their demo model.

* When I test drove the car, I didn't crank the stereo up - who would on a test drive? But what I did was go away and read all the press on the iMusic edition, read all the specs, and made an informed decision. 75% sounds a lot, but it isn't - the volume goes up to 32 - 22 is barely audible at motorway speed, and some music distorts at that volume. After 25 most music goes wobbly. Yes though - sometimes I like to crank it right up!

* The passenger door is only a few mm out - but if it's easy to adjust I'll get them to do that.

* The drivers door squeaking is annoying...but the service guys will probably say it's non-critical/cometic and do nowt about it. It's a coupe, so it's a big door - so maybe I shouldn't expect silence with the Renault fit and finish?
banned#12
aircanman
Personally, there is not much you can say about the stereo, because you should test that sort of thing when you buy the car. You cant buy it then say it doesn't go faster than 120 mph can you?!

The doors are more important, they need to be adjusted, which can be done quite easily.

Why can't you test the speed :|
#13
Doors need to be sorted, but the stereo is something you may have to live with, in my Mini Cooper the stereo was awful, had to deal with it. Unlikely to be an issue with the stereo itself.
banned#14
I've only ever noticed decent sound system on luxury high end cars, they just don't come as standard on lower end cars. The whole imusic thing sounds like a gimmick and doesn't mean anyhting in terms of real world sound improvements.
#15
No point in making a complaint to Renault Direct as they just say they have no power as their dealers are all franchises and individually run.
#16
aircanman
Personally, there is not much you can say about the stereo, because you should test that sort of thing when you buy the car. You cant buy it then say it doesn't go faster than 120 mph can you?!

The doors are more important, they need to be adjusted, which can be done quite easily.

Yeah it's tricky isn't it - you buy a car to be a car, not a music system. But it's fair to think an iMusic might fit into my lifestyle - which involves listening to my music at reasonable volumes in my car!

If you bought a microwave and you couldn't set the time on the clock, would you return it? Yes, you probably would...and this is a similar thing - the bit that isn't working isn't the main function. Doesn't stop it being a pain in the bum though!
#17
master_chief
I've only ever noticed decent sound system on luxury high end cars, they just don't come as standard on lower end cars. The whole imusic thing sounds like a gimmick and doesn't mean anyhting in terms of real world sound improvements.

The standard fit steroe in my Fiesta was crackin' - it went above an beyond my volume requirements without any distortion
banned#18
Dealers use the term "Demo" car to cover all sorts of history....mostly Demo means that it was used buy a member of staff as their company car, which staff in the motor trade don't tend to look after very well as they get a new one every 3 / 6 or 12 months so take them for granted.


Have you googled to see if the large coupe doors are a common problem.
#19
Bully
No point in making a complaint to Renault Direct as they just say they have no power as their dealers are all franchises and individually run.

They have said they'd give me some money towards some aftermarket speakers - but the guy who runs the local car audio place reckons new speakers alone won't sort it - I'll need a new head unit - and I like the connectivity options I've got on this one!
#20
slamdunkin
Dealers use the term "Demo" car to cover all sorts of history....mostly Demo means that it was used buy a member of staff as their company car, which staff in the motor trade don't tend to look after very well as they get a new one every 3 / 6 or 12 months so take them for granted.


Have you googled to see if the large coupe doors are a common problem.

Yeah - I've tried Googling all of these problems - but it's hard to find people with exactly these issues in the forums etc..
#21
The door can most likely be adjusted, The other creeking door shouldn't happen. The stereo might just be crap and not faulty :p

I wouldn't want a car that creeks when ya brake or pull away. That sounds like the body is twisting.

Edited By: CyDoNiA on Jun 07, 2011 11:24
#22
I know what you mean because I like a loud stereo, but the volume level may be just something you don't like and therefore is part of the product you accepted when you bought it.

However, iMusic may just mean MP3 playback and connectivity?

They company is right, speakers will not make much difference. Perhaps ask the dealer to change head unit over to settle your mind? It may make a difference, it may not.
#23
Speakers are probably shot in the car, its been demo'd, "listen to how loud this stereo goes sir"
And as above, i would have them do something about the doors, creaking means contact somewhere or lack of grease in the hinges. Give it a little while and you might have saggy doors.
banned#24
SirBargainsALot
Bully
No point in making a complaint to Renault Direct as they just say they have no power as their dealers are all franchises and individually run.

They have said they'd give me some money towards some aftermarket speakers - but the guy who runs the local car audio place reckons new speakers alone won't sort it - I'll need a new head unit - and I like the connectivity options I've got on this one!

I'm out of excuses for it then. Can't you go test out another model to see how it compares?
#25
SirBargainsALot


They have said they'd give me some money towards some aftermarket speakers - but the guy who runs the local car audio place reckons new speakers alone won't sort it - I'll need a new head unit - and I like the connectivity options I've got on this one!



good salesman lol, replacing the speakers will go a long way to improving the sound!

Edited By: shanecr on Jun 07, 2011 11:28
#26
What input are you using for the stereo? If the input volume is too low or if it's compressed music then amplifying it will cause problems. A 128kbs MP3 will sound pretty rubbish when you crank it up.

What you could do is pop down to a local car hi-fi specialist and get them to have a quick listen as see what they say.
#27
SirBargainsALot
Bully
No point in making a complaint to Renault Direct as they just say they have no power as their dealers are all franchises and individually run.


They have said they'd give me some money towards some aftermarket speakers - but the guy who runs the local car audio place reckons new speakers alone won't sort it - I'll need a new head unit - and I like the connectivity options I've got on this one!


Well your head unit will have line out so you could just add an amp and some new speakers.
#28
Yer but the OP wont want to do that sort of thing in a new car will he!
#29
I'm glad I posted - I thought I was being properly petty, but it seems a lot of you are on my side. In answer to these comments:

* Renault publicise the iMusic as having an uprated system and speakers. Really? #renaultfail

* Yes - I'll go to the dealer having had all your feedback and stick my CD in another one on the forecourt - see if it's as ****

* I'm using all the different inputs to test - Bluetooth connection, 3.5mm jack connection, iPod cable connection. But the problem exists on CDs too.

* No, I don't want to mod the soud system really - I just wanted a standard fit one that sounds acceptable!
#30
Typical Renault build quality, If it starts and drives then you can't really expect too much more than that from a Renault lol.

Renault = Made from the stuff that comes from their derriere...!! The irony...!!!
#31
Do you have a photograph of your car stereo?

SirBargainsALot
I'm glad I posted - I thought I was being properly petty, but it seems a lot of you are on my side. In answer to these comments:

* Renault publicise the iMusic as having an uprated system and speakers. Really? #renaultfail

* Yes - I'll go to the dealer having had all your feedback and stick my CD in another one on the forecourt - see if it's as ****

* I'm using all the different inputs to test - Bluetooth connection, 3.5mm jack connection, iPod cable connection. But the problem exists on CDs too.

* No, I don't want to mod the soud system really - I just wanted a standard fit one that sounds acceptable!
#32
I have the Clio iMusic, and have none of the problems you have with the stereo with any of the devices I use (CD, Radio, Aux input and Bluetooth), and I *think* the cars have the same stereo, so definitely get them to sort it out.
#33
Who in their right mind buys a Renault and actually expects it to be any good?

Did you get an HPI report with the car, it may have had serious accident damage prior to your purchase, doors should fit, even on a Renault.
#34
is this one of the renaults where you can cause the car to break from the passenger seat side? If so those issues may be the least of your problems...
#35
slamdunkin
Dealers use the term "Demo" car to cover all sorts of history....mostly Demo means that it was used buy a member of staff as their company car, which staff in the motor trade don't tend to look after very well as they get a new one every 3 / 6 or 12 months so take them for granted.


Demos are mainly used by staff in my experience, but also by customers. In terms of getting a good deal they are great. As for the members of staff not looking after them, I wouldn't agree with this at all but maybe you had a bad experience.

The demo vehicles are thoroughly checked at a half decent place.

I'd chase them up on everything. Reputation is a major part of the business and they will want you to be happy and it won't cost them much at all to at least have a look for you.


Have you googled to see if the large coupe doors are a common problem.
#36
I messed that up a bit! I'll try again...

Demos are mainly used by staff in my experience, but also by customers. In terms of getting a good deal they are great. As for the members of staff not looking after them, I wouldn't agree with this at all but maybe you had a bad experience.

The demo vehicles are thoroughly checked at a half decent place.

I'd chase them up on everything. Reputation is a major part of the business and they will want you to be happy and it won't cost them much at all to at least have a look for you.
#37
manc80
is this one of the renaults where you can cause the car to break from the passenger seat side? If so those issues may be the least of your problems...

"In a statement, Renault said: "We have identified that on some pre-2004 Megane models (registered in 2002 and 2003), under certain unusual and extreme conditions, it is possible to produce a braking effect by applying pressure at the very top of the passenger foot well."

It was mainly an issue for PSA in the news, not Renault.

So no, not relevant at all.
#38
NerdCore
I have the Clio iMusic, and have none of the problems you have with the stereo with any of the devices I use (CD, Radio, Aux input and Bluetooth), and I *think* the cars have the same stereo, so definitely get them to sort it out.

That's helpful - cheers NerdCore. It's the 3D Arkamys stereo...you're right, I think it's the same in the Clio and the Megane. I've got speakers plastered everywhere, and it's hard to tell which one's are sounding rough - another reason I don't wanna go down the route of replacing speakers.
#39
Use the balance and fader to go through the various speakers and that would be a start. The Arkamys is midrange for Renault, but I think it is 4 * 30 Watt which should be fine. It is however not a premium sound system (Renault use Cabasse and now Bose for that).
#40
pghstochaj
Use the balance and fader to go through the various speakers and that would be a start. The Arkamys is midrange for Renault, but I think it is 4 * 30 Watt which should be fine. It is however not a premium sound system (Renault use Cabasse and now Bose for that).

Yeah, you're right - it's 4 * 30w. I have played with the balance and fader, but without cranking it up and getting on my hands and knees to get my ear'oles down by the speakers I can't tell. I just haven't got round to getting on my hands and knees yet (no dirty jokes please lol)

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