Next directory charging £3.75 for a catalogue I didnt ask for. - HotUKDeals
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Next directory charging £3.75 for a catalogue I didnt ask for.

generaloneill Avatar
6y, 8m agoPosted 6 years, 8 months ago
The wife opened an account 2 months ago with them but to date hasnt used the account.

Today, after receiveing the catalogue, got our FIRST bill for £3.75 for the catalogue to be paid in 2 weeks. The cheek, must have sneaked that one into a checkbox in the create account page.

Do I have much chance of getting the charge removed?
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generaloneill Avatar
6y, 8m agoPosted 6 years, 8 months ago
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#1
They did this to me also. I emailed explaining I didn't order it and they apologised told me I didn't have to pay. They let me keep the cataloge too.
#2
Think you are charged this if you order from it. If you don't they do not charge you.
#3
Havent ordered though, will email them about it, see if I can get it removed, bloody cheek of them.
#5
Twinx
Think you are charged this if you order from it. If you don't they do not charge you.


Nope - i believe the catelouge is a standard charge

Read these
http://help.next.co.uk/Section.aspx?ItemId=10208
#6
It's all part of the terms and conditions when you sign up for an account (cheeky i know). You can phone up and cancel the catalouge and still keep your account. And bizarrely, if you order, you are reimbursed the £3.50 on your account.
Thats how it worked about a year ago anyway.
#7
They did this to me and the girlfriend we entered a comp and asked not to be contacted 3 months later we get a your account is active plus you owe us for your catalogue letter rang em up and told em where to stick it not had a prob since and no charge for the catalogue

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