absolutely disgusted with rakuten! placed an order 8th Dec for next day delivery and still waitinf for delivery! called them numerous times and they just don't seem to give a crap and play dumb. apparently they don't offer next day delivery, which I explained to the manager that they do and I also sent him an email with proof, as he told me to. he was adamant that they don't do it, my email shut him up as now he's dissapeared for the past 4 days and hasn't bothered calling me back as he did say he would
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