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nokia

gadgetz Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
okay i know i been complaining a bit today lol well has anyone had any problems with nokia? just that i dont have a computer or laptop i use a n95 8gb to do everything and i need to update the software on the phone so i phone up nokia at 4.00 i get through at 4.30 i explained my problem then they put me on hold and at 5.00 it hung up so a week later i tried phoning them again got through after about 30mins and told them again and they said i can go to a nokia shop and they update it so about a week searching for one in the area (but i had to travel 16miles to get there) i was told there is no way they do this because it may cause a virus on the computer systems so i went home phoned nokia told them and they put me on hold and then hung up on me. now i cant get through and i sent them emails and even letters this was over a month ago and still no reply. do you guys know anyway i can sort this out thanks


**forgot to mention that in the nokia shop the people said that i can be sent the update from nokia straight to my phone**
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gadgetz Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
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#1
you wrote all that on your mobile? geez!?

Sounds like a nightmare. But in the future, don't drive 16 miles. Get them to pick it up via courier and get it sorted for you.
#2
milesy29
you wrote all that on your mobile? geez!?

Sounds like a nightmare. But in the future, don't drive 16 miles. Get them to pick it up via courier and get it sorted for you.


lol ya i gota key board for it lol ima geek arnt i :oops: i cant really go without my phone for to long i need it for my work and friends thanks anyways
#3
There is no way the update can be sent straight to your phone as the new update overwrites the existing firmware and needs to have the phones hardware shut down.

Do you not have access to a PC anywhere at all? This is by far the easiest way to updafe the firmware A Nokia shop can't do the update, you need to find a service centre.

In answer to your query, I haven't had any problems with Nokia although I do have access to a PC so updating the firmware is a breeze.

John
#4
i do have access to a few pc's but my mates dont want me to install nokia on there machines. and i didnt think the file can just simply be sent to the phone its got to be around 17mb
#5
It's easy enough to uninstall the software otherwise if you have no PC you can install the software on nor access to a service centre then it looks like you're going to have to stick with your current firmware.

Where did the phone come from originally and is it branded? Some networks can organise the phone to have its firmware updated but it will still mean the phone has to be sent away.

John
#6
i wish nokia could have said that from the start instead off mess me about so much i just keep naggin my mates to do it

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