I took out one of the T-Mobile 18 months + free Nokia 5800 XpressMedia mobile phone for my daughter.
A few months into the contract the top of the phone where the charging port and power button sits had worked it's self loose.
Four weeks ago My daughter went to use the phone and noticed that the charging port and power button had come apart from the phone (missing) i sent phone back to Nokia and explained what happen. I received the phone back today stating (Physical Damage).
I don't want to sound rude. Before someone says "Why did i not do anything when problem started" i was not aware until four weeks ago.
I just wanted to know if this was a noted fault on the Nokia 5800 XpressMedia mobile phones, where the charging port, power button and casing comes loose.
The phone is still in warranty, where do i stand?