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Not a happy chappy

hncb0809 Avatar
banned6y, 11m agoPosted 6 years, 11 months ago
Ive got a blackberry 8900 thats went on the blink.

The mobile will not - receive some incoming calls (friends are told "this number is not is use")
The mobile will not send or receive texts
My emails are delayed.

Its been like this since monday.

Now ive called like 12 times. They sy do this do that and ive already done it, they say yes but do it again etc i lose the plot and hang up.

Ive been to the shop to get a sim change, no fix.

Ive been back to the shop and the guy called, boiled down to " im really sorry mate tomorrow it will be fixed"

Apparently its in the hands of the specialist fault team who are gonna call me.....well they called and hung up both times!

I try to get back through and they dont understand a word, 5 mins ago im being told the number is not under my name "no sir this is not your account"

im like wtf? if this isnt mine why do i pay for the line rental, i get "sorry sir do not know"

The guy yesterday say i bet its when you ported your number from orange and they are messing around with it.

If this is the case do i have a case for damages? 4 days with a useless mobile (people text me with business etc)

Its completely unacceptable imo

what you guys think?
hncb0809 Avatar
banned6y, 11m agoPosted 6 years, 11 months ago
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Comments/page:
#1
Sue Em All !!!! :)
#2
Pop sum caps in they asses
#3
This happened to mine a while ago and it was my own fault...

Managed to 'Turn All Connections off' under the Manage Connectivity icon..
banned#4
Flodd
This happened to mine a while ago and it was my own fault...

Managed to 'Turn All Connections off' under the Manage Connectivity icon..


been into the shop and they have checked it all

3 advisers are stumped

micoo ill pop a cap in yo ass boi ! :w00t:
#5
If you've on a business acc and you're losing work you might have a case for compensation. If you're using a domestic acc for business, not a chance.
#6
firstly if you need the number for business get it in working order fast somehow or youll lose money even if it means buying another handset.

Secondly try not to "lose the plot" with them when you call. Get someone else to call FOR you if necessary xxx
banned#7
ClarityofMind
firstly if you need the number for business get it in working order fast somehow or youll lose money even if it means buying another handset.

Secondly try not to "lose the plot" with them when you call. Get someone else to call FOR you if necessary xxx


im not long off the phone again.

guys like ill change the plan to a blackberry one, 250 mins and 100 texts, a nearly choked.

already i have my blackberry subscription, 300 mins and unlimited texts and net so why would i change?
#8
hncb0809
im not long off the phone again.

guys like ill change the plan to a blackberry one, 250 mins and 100 texts, a nearly choked.

already i have my blackberry subscription, 300 mins and unlimited texts and net so why would i change?


they don't seem to understand what you're asking for???
banned#9
ClarityofMind
they don't seem to understand what you're asking for???


they do ive been into the shop and there like never seen this

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