Ive got a blackberry 8900 thats went on the blink.
The mobile will not - receive some incoming calls (friends are told "this number is not is use")
The mobile will not send or receive texts
My emails are delayed.
Its been like this since monday.
Now ive called like 12 times. They sy do this do that and ive already done it, they say yes but do it again etc i lose the plot and hang up.
Ive been to the shop to get a sim change, no fix.
Ive been back to the shop and the guy called, boiled down to " im really sorry mate tomorrow it will be fixed"
Apparently its in the hands of the specialist fault team who are gonna call me.....well they called and hung up both times!
I try to get back through and they dont understand a word, 5 mins ago im being told the number is not under my name "no sir this is not your account"
im like wtf? if this isnt mine why do i pay for the line rental, i get "sorry sir do not know"
The guy yesterday say i bet its when you ported your number from orange and they are messing around with it.
If this is the case do i have a case for damages? 4 days with a useless mobile (people text me with business etc)
Its completely unacceptable imo
what you guys think?