I want to thank NOW TV for excellent customer service yet again.
I bought 4 Sky Sports Week passes on eBay in August and they all checked out fine with my account and I checked with NOW TV via chat and the expiry dates were long.
Went to use one for the first time over the weekend and all 4 showed the same error code.
Connected to customer service via chat and he gave me 4 new codes even though it seems as if the codes had been sold a second time by the seller and activated by someone else which was not their fault.
Also, I lost a NOW TV card with 4 or 5 day Sports passes a few years ago and when it turned up this year they had expired.
Contacted them via chat and cheekily asked if I could have one free pass and was given the exact number of passes that I’d had.
Great service and the streaming is solid for me too; better than BT Sport or Amazon and maybe similar to Netflix.
The one thing I don’t like is the interface when using a web browser as the Continue Watching page only shows a small number of programmes and ignores many for some reason.
That means if you want to continue watching a show not in that list it gives you no clue as to which season or episode you last watched. Netflix and Amazon are much better at that.