Nuisance Calls....Help Please... - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Nuisance Calls....Help Please...

akastiggy Avatar
8y, 8m agoPosted 8 years, 8 months ago
Hi All,
Some small brained person has decided it would be fun to keep trying to reverse charge calls to my house..We have now had six in a week, including one at 04.20hrs not funny..
I've contacted Talk Talk who have offered me a call barring service, but why should I pay to block these calls...Does anyone have any ideas on what I could do ??
ANY help will be greatly appreciated..
Thanks
Mike
akastiggy Avatar
8y, 8m agoPosted 8 years, 8 months ago
Options

All Comments

(20) Jump to unreadPost a comment
Comments/page:
#1
cant teh police trace the calls
#2
0845 6060606 you could ask
#3
From the West Midlands Police Website.....

Who can help me?
All telephone companies have different procedures for handling malicious calls.

Please contact your telephone service provider who will be happy to advise you on the appropriate actions to take and also advise you on your personal safety and security.

top of page

If you are a victim, how can you tackle the problem?
You can help yourself by using some simple techniques and installing some electronic equipment.

1. In the first instance, notify the following:


Your telephone service provider.
Your family or those living with you.
2. Consider changing your number.


3. Keep a call log - accurately record times and dates of malicious calls. This information can be invaluable in bringing your case to a prompt and successful resolution.


4. For your personal safety and security it is possible to install a device on your phone line. It is your telephone service provider's (BT, Cable, NTL etc) role to provide the call-tracing evidence, which will enable the police to identify the telephone where the calls originate from. The following equipment can be used:

Call Tracing
Call Tracing is normally initiated when other options, such as a change of number, are either inappropriate or have failed to help. Your telephone company may initiate a trace if they feel it is warranted, or they may reccommend you contact the police, who can authorise the trace.

Caller Display
Caller Display is part of a new network service, which is dependent on Calling Line Identity (CLI) technology. This service allows customers to see the number of the person calling them before they answer the phone.

Telephone service providers have other new facilities to put a stop to unwanted calls. Speak to their customer services for further details.

Call Return
Call Return is a free service. By dialing a simple code - 1471 - receivers can access an automatic announcement giving the last calling number, whether the call has been answered or not.

Malicious callers think they can escape detection by using the 141 number withhold facility. BT will continue to trace such callers at the request of the police through the national network of the Malicious Calls Bureau, and offenders still face the prospect of prosecution.

Likewise, callers to the 999 service also have their numbers displayed to emergency operators whether or not they have used the 141 facility. Therefore the emergency services are also able to crack down on prank calls.

Following a successful investigation, the police may forward the case to the Crown Prosecution Service for possible court action.

Please do not contact the police directly. Your telephone service provider will be able to advise you.

Sounds as if you have covered these points but thought it might help, im sure each force has the same regulations....Hope this helps....:)
#4
I had dreadful problems with nuisance calls from my ex-husband. Despite a non-molestation order preventing him from contacting me, he still did, and even though this was supposed to be enforceable by the police, they didn't give a flying @@@@. BT were helpful, but there was only so much they could do. They gave me a number barring service, so I could bar his phone number. He just phoned from payphones and other people's houses. In the end I had my number changed, and kept ex-directory.
#5
telewest/virgin offered us a months free call barring service. this might be enough to put the callers off.
#6
telephone preference agency might help
1 Like #7
I don't know which carrier they are using, but this might help.

Call Barring
o8oo reverse website -

Should a customer choose not to receive 0800 Reverse services as defined in section 4 ‘Range Of Services’ they can contact 0800 Reverse’s Customer Service Centre on 0845 0 779 000 requesting a block from receiving such calls.

I don't know which carrier they are using, but this might help.

Best wishes
A_S
#8
I recommend getting a high powered alarm - keep it next to the phone and activate when the call is connected.
Trust me, the reverse callers will not want to connect to your number again/

In order for a call reverse to be successful, they must know the telephone number they are connecting from and to.
So these people will have the details of the originating call, if they give the dateails to you is another matter.
Data protection act proably means you're screwed.

The BEST way to strop this is to change your telephone number. It is a hassle yes, but it really is the best way of avoiding such things.
(of course you never know whose number you are inheriting)

Good luck with it all -

Shima
#9
I googled the 0845 number when we got 2 at approx 11pm, it had my girlfriend worried that a it might be
(a) family member in trouble..
(b) someone just messing with her when I'm working nights.

apparently some 'companies' / scammers do it, can cost a bundle.
So we've registered with TPS
#10
vinnyabdn
I googled the 0845 number when we got 2 at approx 11pm, it had my girlfriend worried that a it might be
(a) family member in trouble..
(b) someone just messing with her when I'm working nights.

apparently some 'companies' / scammers do it, can cost a bundle.
So we've registered with TPS


Well worth registering with the TPS We have been registered for a few years and it stops all unwanted calls selling stuff you dont want. It will take about 6 weeks I think before it activates but highly reccommended.
banned#11
zezlez
Well worth registering with the TPS We have been registered for a few years and it stops all unwanted calls selling stuff you dont want. It will take about 6 weeks I think before it activates but highly reccommended.


yes it will, but as soon as you fill in anything online and add your phone number its back to square one, so no filling in surveys, quotes, etc, etc
#12
Wouldn't have thought TPS could help, as the reverse call service is given your number by the dialer, and as far as I can see you only pay once they have connected the call, as you have flagged it with talk talk you should be able to dispute it if any charges appear on your bill.
TPS is great though, 'cos if you do get a sales call you tell them I belong to the TPS and they hang up very quickly, also we have caller id and don't answer any withheld or out of area/international numbers, friends will leave a message, others don't.
#13
http://www.callblocker.co.uk/

I saw this for sale on ebay for a £10, might be worth a bash if you know the numbers their calling from.

Shima
#14
The police helped me when someone was "doing himself" down the phone at shocking times during the night. Funny tho, they never did it when i put the old boy onto the phone, must of just got off on me saying..."ello, ya toss pot, you gunna speak or what!"
Turns out though, it was someone i'd gave my number too a couple of years before in a nightclub. The police asked if i knew so and so, so i looked him up on the net and done my own bit of investigating....sicko!!
#15
blow a whistle down phone
#16
We had this a while ago and paid for the calls to be barred for a month and thankfully that did the trick. But, did annoy me we had to pay.

Hope you get it sorted.
#17
There are some very sad people out there who spoil everthing for the rest of us. I hope you get it sorted soon. I was plagued by calls a few years back and got b.t. to put me on their call barring system for nuicance calls and it's free. I even put my number down on the forms for freebies and i haven't had 1 phone call yet. GOOD LUCK :)
#18
Agent_Silver
I don't know which carrier they are using, but this might help.

Call Barring
o8oo reverse website -

Should a customer choose not to receive 0800 Reverse services as defined in section 4 ‘Range Of Services’ they can contact 0800 Reverse’s Customer Service Centre on 0845 0 779 000 requesting a block from receiving such calls.

I don't know which carrier they are using, but this might help.

Best wishes
A_S


A BIG THANK YOU to everyone who has replied to my dilema..
What a great community we have on HUKD.

I took Agent Silver's advice and contacted 0800 reverse who have put a block on my
home number for 5 years.
Having never received any other reverse charge calls in 15 years I thought it was the
right decision..

Thanks again for all the replies...:)

Regards
Mike
#19
akastiggy
A BIG THANK YOU to everyone who has replied to my dilema..
What a great community we have on HUKD.

I took Agent Silver's advice and contacted 0800 reverse who have put a block on my
home number for 5 years.
Having never received any other reverse charge calls in 15 years I thought it was the
right decision..

Thanks again for all the replies...:)

Regards
Mike


Glad you found a solution.. :thumbsup:
#20
Glad I could help a fellow HUKD member, and thank you.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!