o2 Broadband - Leave NOW with no penalty - HotUKDeals
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o2 Broadband - Leave NOW with no penalty

mitchmccarthyuk Avatar
5y, 9m agoPosted 5 years, 9 months ago
Hi,

I had an email from o2.

There broadband packages seem to be going up by around 5 quid per package.

In a contract or not if you respond within 30 days you can leave there broadband service penalty free.

Not necessarily a hot deal but thought i'd mention.
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mitchmccarthyuk Avatar
5y, 9m agoPosted 5 years, 9 months ago
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(12) Jump to unreadPost a comment
Comments/page:
#1
You still have an O2 phone? I just checked my email, nothing there yet :/
#2
You would have thought that their prices on the website would have changed. Have you changed mobile supplier?
#4
hi there, we ave been with o broadband for over a year, was £10/month but with casback got £70 back + 3 months free so 12 months cost us only £30 in total. when the contract was comming to the end we phone them and said that £10/month was too much and we wanted to leave, but they offered another year paying £6.66 per month so thats not bad. it is worth to give them a call and see if u can get a better deal as they are trying to keep customers... good luck for the onces who want to stay and pay les :)
#5
If you resign a contract with them, be aware they will put you onto their new tariffs - not good if you like to download using p2p.
#6
god knows why we pay £120 a quarter, our call costs were 13p! Mind you that is with BT so maybe we could try o2 - do you have to keep a BT landline - I have no idea about these things.
#7
joesmum
god knows why we pay £120 a quarter, our call costs were 13p! Mind you that is with BT so maybe we could try o2 - do you have to keep a BT landline - I have no idea about these things.


You take the line rental from O2 instead of BT - for £12.50pm you get line rental and anytime calls including selected Euro nations - you need to be a broadband customer.

O2 home phone
#8
Just spoke to o2 as I got the letter this morning, as the price rise is greater than 10% I'm free to leave penalty free. They are increasing my base price (non discount) from £12.77 to £14.50. The lady on the phone said this was because I was on one of the older (unlimited) packages. Gotta phone cancellations before 8pm tomorrow, see what they offer. Otherwise I'll be taking my ball to sky
#9
I am still with o2 for my phone. Email sent from O2 below:

Hello Mitch
Our Home Broadband prices are changing
Internet use has changed dramatically over the last few years and this is likely to continue. We need to increase our prices so we can still give you the level of service you’d expect from us.
From 31 March 2011 your monthly broadband cost will be £21.50. Any discount or free period you already have – like a three months free offer – will stay unchanged.
You don’t need to do anything, but if you’d like to know more about your options, or want to compare our prices to the market, go to o2.co.uk/pca
Best regards
Felix Geyr
Managing Director,
O2 Home and Broadband
#10
I got my email last night, I rang them up to double check the prices in it as it just displays a standard price not the price I pay...all in all, mine is only going up to £10 a month from £9.50 for The Works Broadband & Home Phone. Not worth a change for me for 50p :)

Thanks for the prompt to look out for my email :)
#11
joesmum
god knows why we pay £120 a quarter, our call costs were 13p! Mind you that is with BT so maybe we could try o2 - do you have to keep a BT landline - I have no idea about these things.


contact BT they can make it cheaper just ask them.We have free calls all the time and it doesn't cost anything like that.
#12
In Feb2011 I had a letter from o2 stating that from March 2011 My broadband cost will be £9.50,
I am already paying £12.77............................Why is this?.

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