O2 and Buymobilephones.net
Got a dilemma, ordered an upgrade through buymobilephones.net about 2 weeks ago, this went through, everything was alright and phone was working, now o2 have disconnected the contract stating they never recieved an order to upgrade the contract, o2 are refusing to do the upgrade now they have downgraded the number to pay as you go stating im no longer legally obligated to pay them anything other than the final bill.
So i rang buymobilephones.net, they are stating that the upgrade order has been put through successfully and as far as there concerned if the phone doesnt function on the network i should contact o2 to discuss this.
So to solve my problem I went to the o2 store and got a new contract again, now I have 2 mobiles and 1 contract, where do i stand in all this, because o2 are refusing to help because i no longer have a contract with them, buymobiles are saying its nothing to do with them now because there not the network provider.
Any help is appreciated