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o2 simplicity help

£0.00 @ O2
hey everyone, I ordered the o2 simplicity deal last week (800 mins 1600 texts and bolt on) for £20 a month and £100 topcashback. Just wondering if anyone has received their sims or had problems ... I …
system_error01 Avatar
7y, 3w agoPosted 7 years, 3 weeks ago
hey everyone, I ordered the o2 simplicity deal last week (800 mins 1600 texts and bolt on) for £20 a month and £100 topcashback. Just wondering if anyone has received their sims or had problems ... I still havent got anything from o2 (apart from a few emails last week saying they would despatch the sim in the next 5 working days) and still nothing yet.

Also does anyone know where that o2 thread has gone!?! ... I can only find the new 300 mins o2 simplicity thread opened up yesterday .... plEAse HelP LOl ....
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system_error01 Avatar
7y, 3w agoPosted 7 years, 3 weeks ago
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#1
have you logged on to your O2 account with the informaiton that you provided at signup?

There is a section on there for order status and will tell you whats happening with your SIM/Order/Account.

cheers.
:)
#2
thanks steven but it wont let me log in ... not really sure why ... was wondering if anyone has actually received theirs or is in the same position as me
#3
system_error01
thanks steven but it wont let me log in ... not really sure why ... was wondering if anyone has actually received theirs or is in the same position as me


There should be an order number on the email. If you cant log in then you should give them a quick call and ask them for an update on your order number. LAst thing you want is to be getting a bill for a sim that you dont even have yet!

:thumbsup:
banned#4
My sim took ages from them.
Every mobile I've had from others has come faster.
#5
Just called them up ... apparently they dont know whats happened to my order.... been on hold for about half an hour now ...

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