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Okobe.co.uk

Copperface Avatar
7y, 10m agoPosted 7 years, 10 months ago
Hi all.

Am looking to buy a reasonable mp3 player for my daughter and have found this site:
http://www.okobe.co.uk/

http://www.okobe.co.uk/ws/product/Creative+Zen+8GB+Digital+Multimedia+Device/1000005955?refId=1q4bs

Seems very slick and an address (but no phone) is provided.
I have never heard of Okobe before and all the reviews over the net seem to have been posted recently by new registrants to review sites etc.

Has anyone used them before and can anyone say whether they can be trusted?

(This is where I get a load of new HUKD members with no post count and no rep etc replying.....hehe).

many thanks.
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Other Links From Okobe:
Copperface Avatar
7y, 10m agoPosted 7 years, 10 months ago
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1 Like #1
Domain name:
okobe.co.uk

Registrant:
OKOBE Ltd

Registrant type:
UK Limited Company, (Company number: 06413196)

Registrant's address:
London
London
EC4A 2AB
GB

Registrar:
Telivo Ltd [Tag = TELIVO]
URL: http://www.telivo.com

Relevant dates:
Registered on: 06-Jun-2008
Renewal date: 06-Jun-2010
Last updated: 15-Sep-2008

Registration status:
Registered until renewal date.

Name servers:
ns59.1and1.co.uk 195.20.224.84
ns60.1and1.co.uk 212.227.123.78

WHOIS lookup made at 10:41:25 24-Mar-2009


Lookup details are a bit weird.....
1 Like #2
sorry I have not used them.
Cannot find anything on google or ask either.
The domain is registered to a NON TRADING individual though
who chooses not to provide contact details
http://www.whois-search.com/whois/akobe.co.uk

Different info here:-
http://webwhois.nic.uk/cgi-bin/whois.cgi?query=okobe.co.uk&WHOIS+Submit.x=0&WHOIS+Submit.y=0
#3
Wow, that was quick!

So, bottom line would be to avoid them I presume?

Cheers
#4
Beaten to it again...............
Previous company name ETTIVO.COM LIMITED
No accounts yet submitted for this company
http://wck2.companieshouse.gov.uk/844428f66d963dd23e259c9c13ab5eaf/compdetails
#5
Hmm, they seem to be listed as a distributor for TomTom on the TT site.
http://www.tomtom.com/stores/type.php?TT=16a8b1f9-baba37bd-00000000-00000000-00000001-isri3n2btofrp4ufd9r6plj4h1&ID=1&Language=1&Country=222

However, with all the info above, I'm not convinced - looks like a plague of mega positive reviews have appeared in the last month or two, so I will steer well clear.

Thanks again
banned#6
I am a newbie here, just found your post - I wanted to let you know that I have used okobe.co.uk and they were good. I bought a tomtom from them (found them on the tomtom site too). Ordered as present for my husband and it arrived as promised next day. Hope this has been of help.:-D
#7
Hotgirl2009
I am a newbie here, just found your post - I wanted to let you know that I have used okobe.co.uk and they were good. I bought a tomtom from them (found them on the tomtom site too). Ordered as present for my husband and it arrived as promised next day. Hope this has been of help.:-D


Thanks for that - however (no offence intended) as stated at the top all the reviews seem to be from people, like yourself, who have joined forums in the last few weeks and made one very positive post which obviously rang alarm bells.

Still going to wait until I can get confirmation from a longstanding member.

Cheers
banned#8
I can understand that, just sharing my experience. :)
banned#9
I was just thinking after my last post and I fully understand your concern about a company with no phone number as I had the same concern when I bought my husbands tomtom, in fact I sent them an email with my work phone number and asked them to call me. They did phone me back within about 30mins. So maybe you could try this. Hope this helps.
#10
So, any other recommendations or reviews?
Thanks to Hotgirl2009 but I was expecting positive reviews from people who had recently joined and provided a positive review with their first post, as seems to be the pattern on the vast majority of other review sites. Not sure how or why a new joiner would somehow stumble across this post six hours after it was posted and probably lost in the other misc posts unless searching on okobe.co.uk. for whatever reason.
There is nothing so far that leads me to believe that this is anything other than a site and company that should be treated with suspicion. Having said that I did email them and they did email me back but no other details.

Thanks
banned#11
In terms of finding your post, I was looking on the hotuk deals website and your post was on the front page as it was a new post and I thought I would try post my experience and opinion. I was only trying to help by sharing my experience!
#12
No problem and I appreciate your time.
1 Like #13
Hotgirl2009
In terms of finding your post, I was looking on the hotuk deals website and your post was on the front page as it was a new post and I thought I would try post my experience and opinion. I was only trying to help by sharing my experience!


Here is what I was thinking, omg I have to say this. Seen as you are saying that you are giving your opinion, here is mine. Sorry for any upset I intentionally cause :)

After reading your posts, I realised that your words and sentences were very cleverly chosen and sounded mellow. I was thinking that you must either be a 35+ lady or a man
writing as a lady. After semi soft bashing of some members noone is that calm or collective. And a word of advise, your nick name does not compliment your posts,
I would have expected effing and blinding by someone openly claiming to be a hotgirl.

Saying thattttt I also think that this company could be new and is trying to look like it is respectable in order to get customers.
banned#14
Thank you for your observations....However you have made me out to be slightly older than I actually am and I will try not take offence to your comments!
#15
The address on the registration comes back to some serviced offices in Fleet Street, London, while on the site they give an address of an industrial unit in North London N17...
curiouser and curiouser :whistling:
#16
Thank you for your comments.

I hope to clarify some of the points you have raised.

Okobe is a registered UK company that aims to provide an outstanding customer experience. At Okobe we always strive to provide the most efficient service possible and for this reason, like many other e-commerce companies, we respond to initial customers inquires via email. If you would prefer a callback, you can always send us your phone number via email and an Okobe Customer Care representative will phone you back.

In regards to the domain name registeration, I contacted the Okobe Tech Team manager for an answer. I did receive a response which confirmed that the Okobe Tech Team unit which was responsible for the domain name registration was based in Fleet Street, EC4A 2AB. The address you mentioned- Okobe.co.uk, Unit 7, 14 Southgate Road, London, N1 3LY is the address of the Okobe Customer Services Team and the registered company address at Companies House.

If you have any further questions please don't hesitate to contact us by clicking the 'Contact Okobe' link on the Okobe.co.uk website or alternatively you can email me directly [email protected]">[email protected].

Kind Regards,

Michael Brennan

Okobe Customer Care
Okobe.co.uk

For terms and conditions please visit: okobe.co.uk/ws/help/terms
#17
Many thanks Michael for your reply.

I was naturally cautious hence posting here to see if anyone had experience of your company. The profile of new registrants to forums posting positive reviews in the last couple of months added to the lack of knowledge of longstanding members of such a consumer aware site such as here rang alarm bells, and indeed this was increased when as predicted, a new member posted here recommending the site.

You have replied in good faith and I am obviously aware that internet searches (which you obviously regularly do to have found this post) can throw up all sorts of results and keywords.
In deference to your reply I have amended the post and removed the key tag word 'scam' so as to avoid any confusion. The keyword was included in order to potentially draw any individuals who may have possibly had a bad experience to give their opinions here on this site for the benefit of others.
That has now been removed and I am happy to redress the balance.:thumbsup:
banned 1 Like #18
I work on fleet st... i can check the okobe tech team office tomorrow on my lunch break if you like? what door number is it?
#19
06413196. Company: OKOBE LIMITED. Address: 107-111 FLEET STREET LONDON LONDON

Good stuff.
#20
And after all my dithering, the mp3 player I was going to get is now out of stock.....hehe.
Still better safe etc etc....
banned#21
what do they do? scour the internet incase their site is mentioned on an internet forum :?
#22
sassie
what do they do? scour the internet incase their site is mentioned on an internet forum :?


As I said above, it looks like they do - however a modern tech savvy company can and should be well aware of the damage that negative internet reputation can cause and if i was in the same position in business, to be honest i would do the same and be aware of what people are saying about your company, and then be in a position to rebut it.
banned#23
Copperface
As I said above, it looks like they do - however a modern tech savvy company can and should be well aware of the damage that negative internet reputation can cause and if i was in the same position in business, to be honest i would do the same and be aware of what people are saying about your company, and then be in a position to rebut it.


and by new member signing up to defend a company makes the company ok, i dont think so, and it looks suss
#24
Yep, as I said all the way through, that is what put me off - new members of various review sites and forums signing up to post positive reviews.

However, it is rare that a sales manager signs up and attempts to provide some reassurance.
Not totally convinced yet, but not fair on a company to deem it a scam site just because they may be new and attempting to establish themselves - even Amazon started out like this.

As I said though, still not convinced (unless they offer me a discount..lol)

See what imranmaz digs up.
#25
This from our friends at avforums: It seems an Allan dean has signed up there and posted about another company he claims is bogus using okobes details.

Not sure who Allan Dean is but h he seems close to the company.

06-02-2009, 11:10 AM #15 (permalink)
Allan Dean
New Member

Join Date: Feb 2009
Posts: 4
iTrader: (0)
My movie collection
Thanks: Gave 1, Got 2

Exclamation Re: LG BH200 £117.11 at LXEtronics?
Warning:

I have reported LXEtronics.com to trading standards.

The legitimate company okobe.co.uk, who’s address appears under customer services of the bogus operators is taking legal action and have warned me of another bogus site:

"To warn you, we have also been made aware of another site that is also providing address misinformation called uniontechpc.com.

Be warned!
Last edited by Allan Dean; 06-02-2009 at 11:15 AM.
Allan Dean is offline Report Post Reply With Quote
banned#26
Copperface
06413196. Company: OKOBE LIMITED. Address: 107-111 FLEET STREET LONDON LONDON

Good stuff.


ill check 2mo :thumbsup:
#27
Again thank you for your comments.

I wish to clarify some further points from subsequent posts.

As I specified in my last post, the Okobe Tech Team was based at Fleet Street. Apart from a number of outsourced IT teams, Okobe is now based at our registered office address.

In regards to LXEtronics, this website was falsely using legitimate e-commerce company address and T&C details. As far as I am aware our legal team were notified and the appropriate action has been taken. Posts were left on various forums to make consumers aware of LXEtronics.

Please do reply to this post if you have any further questions or email me directly at [email protected]">[email protected]. Thank you.

Kind Regards,

Michael Brennan

Okobe Customer Care
Okobe.co.uk

For terms and conditions please visit: okobe.co.uk/ws/help/terms
#28
I would definitely advise caution.

The customer services address they give is:
Unit 7, 14 Southgate Road, London, N1 3LY

At least 3 other companies have also used this address 2 of which have been positively identified as fraudulent by posters.

Uniontechpc.com used it for a while see:
http://www.hotukdeals.com/item/332855/anyone-heard-of-uniontechpc-com/showthread.php?p=4465168

Also LXEtronics used it see:
http://www.avforums.com/forums/hd-dvd-players/925862-lg-bh200-117-11-lxetronics.html
referred to earlier I think and where Michael Brennan replied.

He also replied on this forum:
http://forums.cpfc.org/showthread.php?t=186616
which is cross-linked to here.

Another electronics etailer is currently using the address:
LucMos.co.uk
1 further company was registered at the address:
arpt.ltd
see:
http://www.ukdata.com/company-credit-reports/ARPT-LIMITED.html

I'll get my camcorder elsewhere methinks. ;-)
#29
Thank you for all your comments.

Hopefully I can answer some of the questions raised in your posts.

Okobe.co.uk is the trading name of Okobe Ltd which is a limited company registered in England on the 30/10/2007. The company number of Okobe Ltd, which can be located on the Companies House website, is 06413196. The link to the Companies House company database search is http://wck2.companieshouse.gov.uk/06a9d7fecb4212af66a5eb70bf511ead/wcframe?name=accessCompanyInfo

Okobe Ltd is also a VAT registered company and our VAT registration number is 915349027. VAT registration numbers can be verified on the EUROPA website. Type in 'VAT number validation' or ‘VAT checker’ into Google and the official EUROPA website will display as the top result. The EUROPA VAT validation website link is http://ec.europa.eu/taxation_customs/vies/vieshome.do

The Okobe.co.uk logo is a registered trademark (No. 2498588). The Okobe.co.uk logo trademark can be validated on the official Intellectual Property Office website and the link to the IPO trademark database search is http://www.ipo.gov.uk/types/tm/t-applying/t-before/t-already.htm

Furthermore Okobe Ltd is listed as one of only fourteen official TomTom online retailers in the UK on the TomTom 'Store Locator' then 'Online Stores' section.

Okobe Ltd is also a registered reseller of Trust International computer products.

Uniontechpc.com, LXEtronics and LucMos.co.uk which you did mention in your post are not associated or affiliated with Okobe Ltd. Having checked the URL information, the above mentioned websites are not currently in operation and are not registered companies.

I hope we have answered your questions. If you do have any further questions or queries please don't hesitate to contact the Okobe Customer Care Team directly at [EMAIL="[email protected]"][email protected][/EMAIL]

Kind Regards,

Laura

Okobe Customer Care

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